LAN VoIP Network Specialist II

4 days ago


Andrews AFB, United States Insight Global Full time

Openings: 2

Duration: Direct Hire

Location: Joint Base Andrews, MD 20735

Clearance: Secret Clearance

Perm salary: $110,000


Requirements:

  • 5+ years of relevant experience in network administration in a network/voice support environment.
  • Secret Security Clearance
  • Security+ Certification
  • Cisco Certified Network Professional (CCNP) with Voice Over IP experience (CCNP Voice or Collaboration) and maintain valid CCNP credentials.


Job Description:

An employer is seeking a Secret Cleared LAN VoIP Network Specialist II to work onsite at Joint Base Andrews, MD. This position is responsible for providing voice systems maintenance and support for the 844th Communication Group (CG). This includes install, configure, administer, manage, maintain/update and provide maintenance and operational support for the Cisco Unified Communications Manager (CUCM) and its components. Must have an understanding of enhanced 911 systems, Defense Information Systems Agency Unified Capabilities Requirements, and Time Division Multiplexing (TDM).


Essential Job Functions

  • Provide Tier 2 and Tier 3 support for Voice systems.
  • Ensure the entire voice solution complies with all DISA STIGs and AF TCNOs by implementing firmware, software and hardware changes as necessary.
  • Install, configure, administer, manage, maintain/update and provide maintenance and operations support for the Cisco Unified Communication Manager (CUCM) and its components.
  • Deliver comprehensive customer IT support to include but not limited to transitioning (i.e., moves, adds and changes), operating, maintaining, restoring, protecting, backups and refreshing CUCM telephony including all associated infrastructure systems, components, and data as well as administration of listed systems and components.
  • Ensure that all components of the CUCM systems to include but not limited to Servers, Unity Messaging System, Databases, Physical phones, Soft Clients, Operating systems, Gateways, Switches, Routers, Firmware, Software and Hardware are kept updated to meet or exceed all industry standards and are fully functional.
  • Provide emergency voice LAN troubleshooting assistance within 30 minutes of notification either by phone or in person and troubleshoot and resolve any emergency voice outage within two (2) hours of notification.
  • Provide routing network troubleshooting and maintenance within the guidelines of the Government's Authorized Service Interruption (ASI) process.
  • Prepare and maintain project planning documentation, create and maintain LAN/voice network maps/diagrams and presentation material and input all relevant information into network monitoring tools (e.g., Cisco Prime Infrastructure, Solar Winds).
  • Conducting research and load any applicable software, hardware, or firmware updates to voice equipment and physically and virtually install new equipment.
  • Use Government provided ticket system to process, log and close out trouble tickets, change requests and work-orders.
  • Support traditional telephony (time division multiplex switching, Nortel circuit-based switches, ISDN trunking, Channel-Associated Signaling (CAS) trunking, Defense Switched Network (DSN) operations including multi-level precedence and preemption (MLPP) and Post Branch Exchange (PBX) knowledge.
  • Integrate all relevant voice services including but not limited to conference call hosting capabilities, voicemail, Call Center Capabilities, Emergency 911 services, Dynamic Host Configuration Protocol (DHCP), T-Metrics, voicemail, and DSN access with the CUCM.
  • Ensure all voice equipment complies with all AF Enterprise CM Policies and listed on all relevant inventories.
  • Support decommissioning of legacy telephony/Time Division Multiplexing (TDM) technologies and migration to IP-based telephony.
  • Provide training, as requested.

  • IT Support Specialist

    3 months ago


    Scott AFB, United States Zachary Piper Full time

    Zachary Piper Solutions is seeking a VoIP Specialist to support our customer (DISA). This position requires you to be on-site at Scott Air Force Base, IL. The VoIP Specialist will be responsible for installing, configuring, maintaining, and supporting all telephone systems and services. This specialist needs to be able to work in a 24/7 shift work...

  • Network Specialist

    2 days ago


    Hill AFB, United States Apex Systems Full time

    Job#: 2047802 Job Description: * If you are interested, please send your resume to Jordan at [email protected] * Title: Network Specialist Length: 10month contract-to-hire Location: Hill AFB, Utah (Onsite) Brief description of the project and how does this person fit into it: This person will be providing network support to the military hospital. Tickets...


  • Andrews AFB, Maryland, United States Telos Corporation Full time

    Job TitleCybersecurity SpecialistJob DescriptionTelos Corporation is seeking a highly skilled Cybersecurity Specialist to provide Functional Mission Analysis-Cyber assistance to identify the United States Air Force weapon system's critical information technology architecture and supporting infrastructure that aids the warfighting mission. The ideal candidate...


  • Hill AFB, United States gTANGIBLE Corporation Full time

    Job SummarygTANGIBLE Corporation is seeking a highly skilled IT/IA Specialist III to join our team. The successful candidate will be responsible for providing day-to-day support for Collateral, Sensitive Compartmented Information (SCI), and SAP activities.Key ResponsibilitiesEstablish complex operational software configuration controls and system interfaces...


  • Hill AFB, United States gTANGIBLE Corporation Full time

    gTANGIBLE Corporation (gTC), , is a S corporation and a registered Government contractor that provides services and solutions in:National Security ProgramsProfessional, Administrative, and Management SupportMission and Warfighter SupportWe are a Service Disabled Veteran Owned Small Business (SDVOSB) and the founder has years of successful experience in the...


  • Andrews AFB, Maryland, United States Leidos Full time

    Cloud Financial Operations SpecialistLeidos is pursuing the U.S. Air Force Cloud One Architecture and Common Shared Services contract, and currently has several openings for various levels of FinOps specialists across AWS, Azure, Google, and Oracle clouds.This is an exciting opportunity to use your experience to help modernize a leading, global-scale...


  • Andrews AFB, Maryland, United States Leidos Full time

    Cloud Financial Operations SpecialistLeidos is pursuing the U.S. Air Force Cloud One Architecture and Common Shared Services contract, and currently has several openings for various levels of FinOps professionals across AWS, Azure, Google, and Oracle clouds.This is an exciting opportunity to use your experience to help modernize a leading, global-scale...


  • Scott AFB, United States FEDITC - Federal IT Consulting Full time

    FEDITC, LLC is a fast-growing business supporting DoD and other intelligence agencies worldwide. FEDITC develops mission critical national security systems throughout the world directly supporting the Warfighter, DoD Leadership, & the country. We are proud & honored to provide these services. Overview of position:FEDITC is seeking a Network DevOps Engineer...


  • Hill Afb, United States LinQuest Full time

    Job SummaryLinQuest is seeking a highly skilled Network Engineer/COMSEC Custodian to join our team at Hill AFB, UT. This role requires an active Secret clearance and a strong background in network engineering and security.Key ResponsibilitiesConfigure and install various network devices and services, including routers, switches, firewalls, and VPNs.Work...


  • Andrews AFB, Maryland, United States Jet Aviation Full time

    Aircraft Technician II Job DescriptionAt Jet Aviation, we are seeking a skilled Aircraft Technician II to join our team. As a key member of our maintenance team, you will be responsible for performing inspections, maintenance, and repairs of moderate to advanced complexity on aircraft systems and structures.Key Responsibilities:Perform complex aircraft...


  • Hill AFB, United States Isys Technologies Full time

    Job SummaryWe are seeking a highly skilled Satellite Communications Network Specialist to join our team at Isys Technologies. The successful candidate will be responsible for providing technical support and maintenance for our satellite communications network.Key Responsibilities:Configure and troubleshoot IP network devices, including routers, switches, and...


  • Hill Afb, United States Isys Technologies Full time

    Job SummaryWe are seeking a highly skilled Satellite Communications Network Specialist to join our team at Isys Technologies. The ideal candidate will have a strong background in satellite communications and network infrastructure, with experience in configuring and troubleshooting IP networks.ResponsibilitiesConfigure and troubleshoot IP networks, including...


  • McConnell AFB, Kansas, United States Abacus Technology Corporation Full time

    Job SummaryAbacus Technology Corporation is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for administering Medical Group information systems, ensuring proper operation of equipment, analyzing and resolving system problems, and evaluating system requirements.Key...


  • Hickam AFB, United States Veterans Enterprise Technology Solutions Full time

    Overview VETS, Inc., is looking to add a qualified Information Technology Specialist to our growing team.  This is a full-time, permanent position with full benefits located onsite in Hawaii at Joint Base Pearl Harbor/Hickam. Position requires US Citizenship for clearance purposes, a DoD Secret clearance and Security + certification.  This is work in hand...


  • Andrews, North Carolina, United States Global Medical Response Inc Full time

    We're seeking an experienced Aerial Medical Transport Specialist to join our team at Global Medical Response Inc. This role offers a competitive salary with a range of $85,312 - $93,844 per year.Job Summary:We're a leader in air medical care, and our team of experts delivers compassionate, quality medical care to patients in need. As an Aerial Medical...


  • Wright-Patterson AFB, United States Martek Global Services Full time

    Job SummaryMartek Global Services, Inc. is seeking a highly skilled Senior Computer Network Support Specialist to provide technical support for High Performance Computing (HPC) systems. The ideal candidate will have a strong background in computer science and experience with HPC, Linux, and parallelization/parallel programming.Key ResponsibilitiesProvide...


  • Hill AFB, United States Isys Technologies Full time

    Minimum Clearance Required Secret Responsibilities I2X Technologies is a reputable technology services company to the Federal Government. Whether the focus is on space exploration, national security, cyber security, or cutting-edge engineering applications, I2X is ready to offer you the chance to make a real-world impact in your field and for your country....


  • andrews, United States Teleperformance USA Full time

    Category : Customer Service/Support About TP Teleperformance is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways.With more than 500,000 inspired and passionate people speaking more than 300...


  • Andrews, United States Teleperformance USA Full time

    Job DescriptionCategory : Customer Service/Support About TP Teleperformance is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways.With more than 500,000 inspired and passionate people speaking more...


  • Beale Afb, United States ABBTECH Professional Resources, Inc. Full time

    Job Summary:As a Low Band System Software Specialist at ABBTECH Professional Resources, Inc., you will be responsible for managing and supporting Low Band System (LBS) software and processes. This role requires a strong technical background and experience with software development and system administration.Key Responsibilities:- Maintain LBS software to...