Technical Support Analyst

6 days ago


Fairfield, United States Sunrise Systems, Inc. Full time

Job Title: Technical Support

Location: Fairfield, CA

Duration: 2 Years

100% Onsite job

Job requirement:

  • BA/BS in Information Technology or related field or equivalent work experience.
  • Intermediate knowledge of network protocols, software applications, and operating support systems.
  • Excellent phone skills (Managing Conference calls/Bridges)
  • Windows 10, Microsoft Office Suite, & web browser experience
  • Experience with web based and thick client monitoring tools (Application and Network)
  • Current Networking Certification; ITIL Certification.
  • Previous experience working in ticket management systems/ applications (I.E SMC Remedy), monitoring network devices and software operating systems.
  • Must be available to work a varied shift schedule in a 7 X 24-hour operations center environment.


The hourly rate for this position is between $33-35 per hour.

Compensation:

Factors which may affect starting pay within this range may include [geography/market, skills, education, experience and other qualifications of the successful candidate].



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