Technical Support Analyst
6 days ago
Job Title: Technical Support
Location: Fairfield, CA
Duration: 2 Years
100% Onsite job
Job requirement:
- BA/BS in Information Technology or related field or equivalent work experience.
- Intermediate knowledge of network protocols, software applications, and operating support systems.
- Excellent phone skills (Managing Conference calls/Bridges)
- Windows 10, Microsoft Office Suite, & web browser experience
- Experience with web based and thick client monitoring tools (Application and Network)
- Current Networking Certification; ITIL Certification.
- Previous experience working in ticket management systems/ applications (I.E SMC Remedy), monitoring network devices and software operating systems.
- Must be available to work a varied shift schedule in a 7 X 24-hour operations center environment.
The hourly rate for this position is between $33-35 per hour.
Compensation:
Factors which may affect starting pay within this range may include [geography/market, skills, education, experience and other qualifications of the successful candidate].
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