Corporate Travel Agent

5 days ago


Carmel, United States Nelson Connects Full time

Corporate Travel Agent - Bilingual Korean


You are a Hospitality or Customer Service professional bilingual in Korean and English.


This position pays: $20 to $22 per hour


Location: Carmel, IN Onsite


What you will be doing:

  • Make reservations/modify/cancel (hotel, car, shuttle)
  • Meet and greet travelers to distribute hotels keys, rental car keys and check head count
  • Negotiate with vendors
  • Intake of VOC, requests, comments and reflect them to improve service
  • Provide general customer service
  • Drive to Kokomo office to report status, intake and resolve VOCs and visit vendors
  • Collection and maintain documents and assist in month end closing
  • Performs other related duties as assigned


What you bring:

  • English and Korea bilingual strongly preferred (all of clients are Korean speaking)
  • Ability to handle multiple tasks simultaneously and prioritize as required for optimum customer satisfaction.
  • Ability to communicate effectively with customers and vendors, and other team members.
  • Ability to make decisions based on information available.
  • Ability to follow verbal and written instructions within specified time frames.
  • Possession of intermediate to advanced MS Office and general computer skills.
  • Experience in hospitality industry or customer service industry is preferred
  • Valid driver’s license
  • Willing to Train



To learn more about the workplace culture and the position, please apply



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