Senior Network Engineer

2 weeks ago

Greenville, United States Optomi Full time

Senior Network Engineer

Optomi, in partnership with a client in healthcare industry, is seeking a Senior Network Engineer for the client's Greenville, NC location. The Senior Network Engineer designs, implements, and maintains complex network systems, troubleshooting advanced issues across a variety of technologies. They lead network architecture discussions, conduct feasibility studies, and guide junior engineers on best practices. This role requires expertise in routers, switches, firewalls, and network security, with a focus on large-scale projects and network optimization. As a subject matter expert, the Senior Network Engineer provides independent leadership and conducts root-cause analysis for major incidents. They also develop and execute maintenance plans, including IOS updates and security patching. Collaboration with Security Operations is essential to ensure the network is secure and compliant. This role includes on-call support for critical 24x7 infrastructure operations as needed.


RESPONSIBILITIES OF THE RIGHT CANDIDATE:

  • Ability to learn new skills quickly; Keen attention to detail; and Adept at multi-tasking such as concurrently managing multiple incidents, project tasks, or keep lights on maintenance activities.
  • Architect, design and build solutions with redundancy, stability and fault tolerances in mind.
  • Establishes a two-year roadmap and documented plan of dependencies of upcoming system upgrades for technology supported directly or indirectly by team.
  • Leads cross functional teams in the evaluation, testing, and implementation of defect patches, system upgrades and releases according to the Information Services support model and change control procedures.
  • Collaborate and promote further use of testing automation tools to other teams to reduce labor effort to perform unit or integrated testing time.
  • Leads on the formulation and implementation of strategy. Applies the highest level of leadership skills. Deep understanding of the industry and the implications of emerging technologies for the wider business environment. Contributes to the implementation of policy and strategy. Creatively applies a wide range of technical and/or management principles.
  • Initiates and assists in managing the technical aspects of the work across teams.
  • Actively manage risk associated with compliance, classification, security and business rules affecting our data.
  • Takes a leading role in promoting security throughout own area of responsibilities and collectively in the organization.
  • Plans and designs security solutions and/or capabilities that enable the organization to ensure the confidentiality, integrity and availability of services throughout own area of responsibilities.
  • Responsible for ensuring identified security vulnerabilities, misconfigurations, or excess permissions for systems are corrected. Able to document corrective action plans for non-compliant systems.
  • Oversees daily individual and team member work efforts and ensuring work completed on time.
  • Follows methodology and procedures set by IS Project Management Office (PMO) and completes assigned tasks related to projects.
  • Leads cross-functional team through corroborating ideas, solutions and implementation action plans.
  • Provides leadership and best practices in area of expertise through presentations, publishing, teaching/training others and promoting continuous learning and improvement throughout the team.
  • Leads change and innovation by example.
  • Develops team/department goals and strategies, helps communicate and generate active interest and support among team to achieve goals.
  • Creates self-initiated forums to share latest technology being rolled-out or upcoming industry advancement to department team members and business partners.
  • Assumes an active role in external professional organizations. Demonstrates best practice knowledge and sought out as reference within industry and as subject matter expert by organization team members.
  • Accepts responsibility for own actions and decisions. Does not make excuses for errors. Acknowledges and corrects own mistakes, following the Just Culture Model. Understands the risks and consequences that errors in work could have on patient care and/or organizational finances.
  • Deep knowledge of ITIL including Service Value System and uses to align with operational and IS priorities, objectives and drivers. Understanding of the role IS plays in enabling the operational objectives.
  • Leads team is evaluating ongoing complex problem and developing plan including new procedures and communications addressing recurring quality issue.
  • Aware of how processes and systems affect the organization, what is or is not working as they perform work and deliver services.
  • Establishes new metrics as IS processes or end user workflow processes change based on insights from existing data. Leads cross-team or organizational forums to solve complex problems. Develops and monitors trends and reporting to determine and implement proactive actions to prevent issues from occurring in the future.
  • Interacts with team members and customers in a courteous, respectful and reciprocal manner.
  • Elicits feedback from IS peers and business partner leaders to affect change to process or communications that delivers positive outcome.
  • Manages stressful situations and engages in crucial conversations with composure and a focus on desired outcomes.
  • Able to present controversial or complex information to large, diverse audiences in a meaningful, understandable way. Uses excellent negotiation skills to come to consensus. Communicates proactively with customers, peers and management. Accepts and continuously shares constructive feedback.
  • Respects team processes and holds self personally accountable.
  • Inspires collaboration within organization and lead teams through complex situations.
  • Influences developments within the organization through strategic relationships at the highest levels. Has influence over the allocation of resources appropriate to given assignments.
  • Acknowledges and celebrates the achievements of team and team members.


QUALIFICATIONS OF THE RIGHT CANDIDATE:

  • High school diploma (or equivalent) or higher is required. Bachelor's degree or higher in computer science or engineering or its equivalent is preferred.
  • CCNP is required.
  • Requires 7+ years of related network experience. At least 5 years of experience providing enterprise-managed network services (i.e. Router, Switch, BGP, QoS, VoIP).
  • Cloud experience required.
  • In-depth knowledge of datacenter technologies, such as OTV and VXLAN.
  • CCIE is strongly preferred.
  • Advanced security certification such as CISSP is strongly preferred.

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