Airtable Process Mapping Consultant

3 weeks ago


New York, United States Themesoft Inc. Full time
  • Airtable Process Mapping Consultant
  • Location:New York City, NY (Onsite need to work from client office)
  • Client- Comms Media

JD-

  • Deeply understand clients' business processes, pain points, desired outcomes, and requirements
  • Advise on best practices for integrating Airtable into their workflow and provide prescriptive recommendations on configuration
  • Manage project plans when delivering single consultant engagements, ensuring on-time delivery, risk mitigation, and regular project communications including status updates
  • Collaborate with Services and Partner team members on larger engagements
  • When necessary, develop solution architecture designs that align with clients' objectives and requirements
  • Developer mindset - provide technical guidance and support to clients and internal teams throughout the implementation process, addressing concerns or issues that arise
  • Create documentation to support solution development and train customers on their new workflows
  • Manage multiple implementations simultaneously, proactively communicating with internal and external stakeholders to ensure on-time and in-scope solution delivery
  • Surface trends and patterns across implementations, identifying best practices and creating resources for internal and external stakeholders
  • Provide insights from customer implementations that help shape Airtable’s product roadmap
  • When necessary, partner with Airtable Engagement Managers to validate scope for professional services engagements



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