Retail Experience Associate

1 week ago


Los Angeles, United States Olive Ateliers Full time

Retail Experience Associate Job Description 

Olive Ateliers is a lifestyle brand specializing in importing, curating and retailing vintage, antique and reclaimed objects and home decor. Our Los Angeles Atelier is looking for a passionate Retail Experience Associate to support the execution of our retail operation. The candidate will be eligible to act across a number of retail roles and responsibilities. The candidate will report directly to the Retail Experience Lead.


The Retail Experience Associate will ideally be available for scheduling up to every Wednesday-Saturday from 9:30am-4:30pm to service our open hours of 10am-4pm. As our business grows this role may evolve in a variety of ways to support our needs.


Responsibilities

As our Retail Experience Associate, you will interact with every customer and fellow associate in a friendly manner and deliver product and brand expertise. You will be providing a far from average retail experience for all customers, including but not limited to:


  • Welcoming & engaging with customers upon arrival
  • Proactively assessing customer needs and delivering thoughtful solutions
  • Recommending relevant products and providing design counsel where applicable
  • Working with Point of Sale devices and software to process customer transactions
  • Processing transactions and communicating required information to relevant teams
  • Tidying and spot merchandising the retail environment throughout the day
  • Supporting the implementation and enforcement of hold tag policies
  • Acting as a Brand ambassador by educating customers on our unique assortment
  • Further representing the lifestyle brand through clear communication and professionalism


Position Requirements

  • 1+ years retail sales experience
  • Collaborative & team player
  • Strong verbal communication skills
  • Sales driven mindset 
  • Proficiency with Point of Sale and related software
  • Visual merchandising experience preferred
  • People and relationship driven attitude 
  • Highly organized and ability to multitask
  • Strong attention to detail
  • Must be based in Los Angeles and available to work Saturdays


Physical Requirements

  • Ability to lift and mobilize small to medium items while utilizing appropriate equipment and techniques
  • Ability to maneuver effectively around the Atelier floor, stock room and office
  • Licensed to drive preferred
  • Must be based in Los Angeles


Compensation & Benefits

  • Dependent on experience, ideal candidate to be paid up to $24 per hour
  • 20% off retail merchandise
  • $100 quarterly shopping credit to Olive Ateliers
  • Growth opportunities
  • Team meals at company discretion
  • Dynamic work environment
  • 401k: Generous employer match; Eligibility requirements and vesting applies


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