Investment Operations

2 days ago

Boston, United States LanceSoft, Inc. Full time

Investment Operations

Location: Boston, MA Hybrid

Duration: 6+ months

Job Responsibilities:


  • Perform the duties related to processes that occur in the late afternoon/evening for the Boston Shareholder Services team including Client Trading and Client Support
  • Shareholder Services is responsible for the oversight of NAV distribution by our Custodian providers. In the event of a NAV delay, this position will manage the client communication and inquiry process through resolution, including executing the NAV delay checklist and working with IT as necessary for recovery
  • Apply understanding of complex internal structures and context surrounding information being processed to perform daily activities, including nightly in-kind processing
  • Maintain working knowledge of overall process operating model and assist with deployment of operational changes, including developing and implementing new initiatives and assists with process re-engineering and systems integrations
  • Input trades and audit appropriately
  • Ensure the highest quality of client satisfaction by responding to clients on general inquiries related to trade placement and settlement with SSGA
  • Communicate trade settlements to our custodian providers in an accurate and timely manner
  • Operate as backup for team leader when they are unavailable
  • Build technical expertise and better understanding of marketplace nuances
  • Conform with the 'risk' escalation chain for operational issues and suspicious transactions
  • Perform other duties as needed


Requirements:

  • 4+ years of experience in investment management with a specific focus on investment operations. Transfer agency experience a plus
  • Solid understanding of complex investment issues and investment vehicles with a desire to continuously improve investment knowledge
  • Knowledge of investment processes and how client cashflows impact the investment process
  • Excellent organizational and execution skills including the ability to prioritize and multi-task under time constraints
  • Ability to develop and maintain collaborative and professional relationships with internal and external clients and colleagues in global offices
  • Problem solving skills in terms of understanding client objectives and developing effective and appropriate solutions to meet those objectives while balancing the inherent risks to State Street
  • Excellent collaborative, interpersonal, organizational, and communication skills (written and verbal) including a confident telephone presence
  • Strong attention to detail
  • Team player with a positive can-do attitude


Thanks

Drishti

Lancesoft Inc.

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