Quality Assurance Manager

4 days ago


Exton, United States Robert Half Full time

The Quality Manager is responsible for establishing and maintaining the site(s) Quality Management System (QMS) in conjunction with overseeing all aspects of Quality activities within an organization(s). The quality management system promotes customer satisfaction and positively impacts the financial performance of the organization. The Quality Manager scope will ensure projects, initiatives and processes are in conformance with the site(s) established policies and objectives in support of existing product and new opportunities. This role works within a Matrix organization in support of the organizations overall goals.


ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:


  • Ability to multi-task and set priorities in a diverse matrix organization
  • Leads the site(s) internal and external audit activities to ensure certifications (ISO9001/AS9100) and customer/supplier audit criteria are satisfied
  • Champion continuous improvement efforts and defect reduction initiatives in support of the site(s) established goals
  • Serves as the primary quality control resource for problem identification, resolution, loss reporting and continuous improvement
  • Establishes and implements metrics (process capability, control charts, measurement quality) for monitoring system effectiveness and to enable managers to make sound product quality decisions
  • Lead root-cause analysis and other problem solving activities to identify effective corrective actions and process improvements
  • Develop and implement business strategies with annual objective goals to meet financial, customer, process and organizational targets



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