Portfolio Community Manager
4 weeks ago
Our professional community management company has an immediate opening for a Portfolio Community Manager to oversee the day-to-day management of a portfolio of community associations (homeowners associations, mix-use developments, commercial property owners associations and condominiums).
As a Portfolio Community Manager, you will have a wide range of responsibilities which can easily change from day to day. Your work week will consist of numerous office tasks including responding to all forms of communication (phone calls, emails, etc.) from homeowners, board members and vendors within 24-48 hours, execute decisions of the board in a timely and professional manner for multiple different communities, inspect properties or work sites as needed, preparation of board packets, attend all board meetings per the board approved schedule, solicit proposals for jobs or service contracts as directed by the board, maintain familiarity with each community association’s governing documents, keep a working knowledge of the condition of each association managed, provide oversight to all contractors, vendors and projects performed on behalf of the association, etc.
Attendance at approximately six (6) – eight (8) evening meetings per month is required. Evening meetings commonly begin at 7:00 PM and average 2 to 2.5 hours in duration.
Must always maintain a professional appearance and attitude.
This position serves as the face of the company to the community while creating and maintaining relationships, both within the company and externally with clients, vendors, community residents, and other relevant parties. The successful team member will enjoy working with people from a variety of backgrounds.
Also required is the ability to be confident making group presentations after careful preparation and being proficient using computers and mobile devices.
This position requires the need to control your schedule to ensure that work is completed as promised while solving problems as they arise in a timely fashion. Successful candidates will be capable of learning and adapting according to the nature of the community that they are assisting with an emphasis on long term planning and short term re-prioritizing. Organizational skills are a must.
The successful team member also has the following skills: exceptional written communication (including grammar, spelling, and formatting) and verbal communication, commitment to a high degree of detail, ability to complete a high volume of work, ability to plan and re-prioritize continuously throughout the day, and absolute commitment to customer satisfaction.
Experience and designations including CMCA, AMS, and PCAM are a plus, but not required.
Qualifications and Skills
· Valid driver’s license, clean driving record, reliable vehicle
· Submit to background and credit check
· Intermediate to advanced computer skills and the ability to learn new software as needed
· Ability to lift approximately 25-30 pounds on a regular basis
· Ability to do a lot of walking across large properties, up and down stairs, across fields and over occasional rough terrain
· 1 - 2 years industry experience or relevant experience or certification a plus
· Project management experience is plus
· Experience in management of hotels or resorts, home building or development a plus
· Associate's degree or Bachelor’s degree a plus
Benefits
· Group health, dental and vision coverage
· Short Term and Long Term Disability
· Company-paid term life insurance
· Cafeteria 125 flex spending plan (Medical Reimbursement Account & Dependent Care Reimbursement Account)
· Paid twice per month
· Ten paid holidays
· Generous paid time-off (accrual begins 90 days from initial hire date)
· Employee Assistance Program
· Company sponsored industry training and development
· Growth opportunities
Job Type: Full-time
Benefits:
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Property management: 1 year (Preferred)
Language:
- Spanish (Preferred)
License/Certification:
- Driver's License (Required)
Work Location: In person
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