Mailroom Specialist

Role and Responsibilities

• Process all incoming and outgoing mail.
• Handles distribution of mail including FedEx/UPS shipping and receiving, in a timely and efficient manner
• Will establish/maintain mail sign out system for copy/supply room for packages for employees on site.
• Answer phone in professional manner and be able to relay messages to all appropriate departments/individuals.
• Ensures organization of office operations and procedures.
• Works in tandem with onsite Workplace team to schedule meetings, conference rooms, meeting space, IT and AV equipment and meals.
• Helps receive catering deliveries, sets up/breaks down as required.
• Serves as the point person for all mail, including supplies and equipment.
• Observe and report safety or security concerns.
• Monitor all building entry and identification within compliance with established guidelines including control of visitor passes and logs.
• Badges will be entrusted to receptionist to disseminate to employees/visitors/vendors.
• Liaises with on-site workplace team with regards to access badges, enforcing covid-19 policies, reminding people to check into WISP seat reservation tool and providing exemplary customer service.
• Acts as back-up for all on-site Workplace needs.
• Support local site leaders with office-based events or projects as needed.
• Perform other duties and/or projects as required.

Candidate Profile

• High school degree or equivalent required
• Bachelor’s degree in engineering, facilities management, business management, or related field preferred.
• Demonstrated customer service skills and orientation.
• Demonstrated ability to maintain consistent professionalism under stressful situations.
• Demonstrated ability to plan and manage work under time constraints.
• Critical thinking skills and ability to direct responses during emergency situations.
• Verbal and written communication skills and proven ability to provide direction to staff.
• Proficient in MS Office, and possess strong written, verbal and people skills.
• Organizational skills and collaborative style needed.
• Knowledge of real estate, telecommunications, furniture, accounting and building systems.

The base salary range for this position is $19 -20/hourly. In addition to a base salary, this position is eligible for a performance bonus and benefits (subject to eligibility requirements) listed here: Teladoc Health Benefits 2024. Total compensation is based on several factors including, but not limited to, type of position, location, education level, work experience, and certifications. This information is applicable for all full-time positions.