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Parts Specialist

4 months ago

Sedalia, United States Commercial Truck and Trailer Repair Full time

Position: Parts Specialist

Location: Nelson, Missouri (Off Interstate I-70 exit 84)

Company: Commercial Truck and Trailer Repair Shop


About Us:

We are a leading commercial truck and trailer repair shop located off Interstate I-70 in Missouri. With eight bays and a focus on servicing semis, box trucks, and any commercial vehicles, we pride ourselves on providing high-quality repairs and exceptional customer service. Our services also include a truck wash, passenger auto repairs, trailer repairs, and much more.  


We are currently seeking a highly organized and detail-oriented Parts Specialist to join our team. As a Parts Specialist of Commercial Truck and Trailer Repair, you will be responsible for overseeing the procurement, inventory management, and distribution of parts and supplies.

Your role will involve coordinating with suppliers, overseeing the part department's operations, and ensuring the availability of parts for maintenance/repair activities and po's. The ideal candidate will have strong organizational skills, excellent knowledge of supply chain management, and experience in parts procurement.

 Your responsibilities include:


  • Work directly with customers, in person, via email, and over the phone
  • Prepare quotes
  • Establish parts availability and place parts orders
  • Maintain an efficient level of inventory and an accurate inventory count
  • Make sure parts are organized so they are easily located and accessible by personnel extraneous to this parts department
  • Maintain proficiency with POS system
  • Communicate, monitor, and enforce effective processes within the parts department
  • Work cooperatively with staff members
  • Oversee parts warranty and return claims within required time frame to receive maximum credit
  • Oversee the handling of obsolescent parts
  • Build and maintain good working relationships with the other departments in the organization
  • Oversee parts orders to maximize customer satisfaction and minimize shipping costs

Requirements:


  • High school diploma or equivalent
  • Previous automotive repair, equipment repair, or auto body repair preferred
  • Ability to respond quickly, efficiently, and professionally to demands and requests from customers
  • Strong verbal and written communication skills
  • Ability to cultivate and maintain excellent customer relationships
  • Ability to work calmly under pressure and act with a sense of urgency
  • Ability to promote a customer-first mentality within your team
  • Ability to handle and resolve interpersonal conflict
  • Effective planning, organizational, and time management skills and the ability to multitask
  • Attention to detail
  • Ability to work independently
  • Ability to analyze and interpret internal reports
  • Ability to use a computer and business software
  • Experience in parts sales and customer service
  • A cooperative, service-oriented attitude
  • Ability to work well with other departments, even when there are differing priorities

Physical Requirements

  • Must be able to stand for long periods of time with walking, climbing stairs, reaching, pushing, pulling, leaning, twisting, and kneeling
  • Ability to lift items from 50 to 100 lbs.
  • Fitness to work in adverse and extreme weather conditions

Preferred Qualifications

  • Prior parts specialist experience
  • Basic understanding of financial principles relative to parts department operations
  • Thorough knowledge of the parts we sell