⛵ Printing

Position Summary:

Are you a detail-oriented, proactive professional with a knack for operational efficiency and a passion for exceptional service? myPay Solutions is looking for a Printing and Shipping Operations Lead to oversee all aspects of our printing and shipping operations, ensuring our clients receive their payroll documents on time, every time. This pivotal role offers the chance to contribute directly to our success while optimizing processes and supporting client satisfaction.

🌐 Key Responsibilities:

• 📦 Oversee Printing & Shipping Operations: Manage the entire printing and shipping process, from planning and scheduling to printing, packaging, and delivering payroll documents.
• 🤝 Integrate New Customer Payrolls: Collaborate to seamlessly onboard Accountant’s World customers into our printing and shipping operations.
• 🔍 Process Improvement: Continuously enhance processes to streamline operations, reduce costs, and improve efficiency.
• ✅ Quality Control: Maintain high-quality standards and ensure accuracy in payroll documents, adhering to regulatory requirements and company policies.
• 📋 Inventory Management: Monitor and manage stock levels of printing and shipping supplies to ensure smooth operations.
• 🌐 Vendor Relations: Work with external printing and shipping vendors to coordinate services, negotiate pricing, and ensure timely delivery.
• 📊 Performance Tracking & Reporting: Develop KPIs, track operations, and provide regular reports on productivity and areas for improvement.
• 💬 Customer Service Support: Partner with customer service to address client inquiries and concerns related to printing and shipping, ensuring top-notch customer satisfaction.
• 🔒 Compliance & Security: Ensure compliance with data protection regulations and safeguard confidential information during printing and shipping.

🌟 What You Bring:

• 🎓 Qualifications: Bachelor’s degree in Business Administration, Operations Management, or a related field (or equivalent experience).
• 🧩 Skills: Strong organizational and time-management skills, attention to detail, and a commitment to high-quality results.
• 💻 Tech Savvy: Comfortable with printing and shipping software, systems, and equipment.
• 💡 Problem-Solver: Excellent at making sound decisions under pressure.
• 🤝 Team Player: Great communication skills and experience working with cross-functional teams and external vendors.
• 😊 Customer-Centric: A dedication to delivering outstanding service.