Claims Supervisor

Date Posted: 11/20/2024

Hiring Organization: Rose International

Position Number: 474685

Job Title: Claims Supervisor

Job Location: Ontario, CA, USA, 91764

Work Model: Hybrid

Shift: 2 days in office per week

Employment Type: Temporary

Estimated Duration (In months): 3

Min Hourly Rate($): 60.00

Max Hourly Rate($): 60.00

Must Have Skills/Attributes: Analytical Skills, Interpersonal Skills, Microsoft Office, SIP

Job Description

***Only qualified Claims Supervisor candidates located near the Ontario, CA area to be considered due to the position requiring an onsite presence***

Preferred Education:

• A bachelor's degree from an accredited college or university is preferred

Preferred Licensing:

• Professional certification as applicable to the line of business preferred

Required Experience:

• Experience Five (5) years of claims management experience or an equivalent combination of education and experience required

Skills & Knowledge:

• Subject matter expert of appropriate insurance principles and laws for line-of-business handled, recoveries offsets and deductions, claim and disability duration, cost containment principles including medical management practices and Social Security and Medicare application procedures as applicable to line-of-business

• Excellent oral and written communication, including presentation skills

• PC literate, including Microsoft Office products

• Analytical and interpretive skills

• Strong organizational skills

• Good interpersonal skills

• Excellent negotiation skills

• Ability to work in a team environment

• Ability to meet or exceed Service Expectations

Our client is seeking a Claims Supervisor to analyze complex or technically difficult workers' compensation claims to determine benefits due and provide guidance to examiners; to work with high-exposure claims involving litigation and rehabilitation; to ensure ongoing adjudication of claims within service expectations, industry best practices and specific client service requirements; and to identify subrogation of claims and negotiate settlements.

Essential Functions and Responsibilities:

• Analyzes and processes complex or technically difficult workers' compensation claims by investigating and gathering information to determine the exposure on the claim; manages claims through well-developed action plans to an appropriate and timely resolution

• Approves and negotiates settlement of claims within designated authority

• Calculates and assigns timely and appropriate reserves to claims; manages reserve adequacy throughout the life of the claim

• Calculates and pays benefits due; approves and makes timely claim payments and adjustments; and settles claims within designated authority level

• Prepares necessary state fillings within statutory limits

• Manages the litigation process; ensures timely and cost-effective claims resolution

• Coordinates vendor referrals for additional investigation and/or litigation management

• Uses appropriate cost containment techniques including strategic vendor partnerships to reduce the overall cost of claims for our clients

• Manages claim recoveries, including but not limited to subrogation, Second Injury Fund excess recoveries, and Social Security and Medicare offsets

• Reports claims to the excess carrier; responds to requests of directions in a professional and timely manner

• Communicates claim activity and processing with the claimant and the client; maintains professional client relationships

• Ensures claim files are properly documented, and claims coding is correct

• Refers cases as appropriate to management in accordance with client service instructions

Additional Functions and Responsibilities:

• Performs other duties as assigned

• Supports the organization's quality program(s)

• Travels as required

**First 3 days will be in office for training

**Only those lawfully authorized to work in the designated country associated with the position will be considered.**

**Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**

Benefits:

For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.

California Pay Equity:

For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.

Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.

If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.

Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).