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Operations Lead

4 months ago

Miami, United States Blankfactor Full time

What we do

At Blankfactor, we are dedicated to engineering impact. We are passionate about creating value by building best-in-class tech solutions for companies looking to transform, innovate, and scale. In every project, we aim to deliver work that moves the needle and drives measurable outcomes for our partners and clients. Our full-stack development, data engineering, digital product, and enterprise AI solutions cater to a range of industries, including payments, banking, capital markets, and life sciences.

We are headquartered in Miami, Florida, have offices in Bulgaria, Colombia, and Romania, and are rapidly expanding our global footprint. Our culture of engineering excellence, technical expertise, and care for both our clients and our talented workforce has made us one of the fastest-growing companies in America.

We only hire the best and brightest. If you have talent and ambition, join us and be part of an environment that fosters innovation, collaboration, and growth. Welcome to Blankfactor

What to expect in this role

As our Operations Lead, you will be a pivotal part of our Operations team, reporting directly to the Global Head of Operations and based in our Wynwood (Miami) office. This role offers a unique opportunity to touch many facets of our global operations, from HR and IT to compliance, office management, and vendor/contractor management. This position is ideal for an ambitious, sharp, and proactive individual eager to cut their teeth on comprehensive business operations and contribute to foundational work that impacts our global operations.



  • Design and implement effective business processes to enhance efficiency and compliance across various internal departments, including: HR, IT, and Office Operations
  • Analyze operational challenges and gaps, propose and implement solutions that drive continuous improvement
  • Participate in vendor and contractor contract management, from initial financial and qualification assessment to negotiation and eventually contract execution, working closely with internal stakeholders and external vendors
  • Monitor vendor performance, ensuring contractual obligations are met and align with our company’s standards and expectations
  • Assist in physical office operations and logistics in our Wynwood office and share practices with global offices.
  • Collaborate with various department heads to ensure seamless integration and execution of operational strategies and processes
  • Assist in budget preparation and monitoring to promote financial efficiency and accountability

Requirements & technical skills

  • In office responsibilities include presence in Wynwood (Miami) office 50-75% of time
  • Bachelor’s degree in Business Administration, Operations Management, or a related field.
  • 2 to 5 years of demonstrable interest in and understanding of HR, IT, Compliance, financial processes, and general business operations..
  • Excellent problem-solving skills, with an instinct for identifying inefficiencies and implementing effective and streamlined solutions.
  • Strong organizational and project management skills, with an ability to prioritize tasks and manage time efficiently.
  • Exceptional communication skills, both verbal and written, with a proficiency in drafting clear and concise updates.
  • A proactive mindset, with a keen enthusiasm for learning and personal growth in a fast-paced environment.