Deskside Support

5 days ago


Fort Worth, United States Insight Global Full time

Position: Deskside Support

Duration: 6 Month Contract with possibility of being hired

Location: Fort Worth, Texas

Pay Rate: 20-24hr

Start Date: January 2025


Must-Haves:

- 1+ years of experience in a deskside or technical support role

- Strong communication skills, good personality

- Experience with ticketing systems (They use ServiceNow)

  • Bachelors Degree
  • Basic Network and server support


Plusses:

  • Experience with Dell Computers
  • SSCM Experience
  • Reimaging experience



Day to Day:

Insight Global is seeking a Help Desk/Infrastructure Support Technician in the Fort Worth, TX area. This person is going to be doing infrastructure support, supporting internal team members. The client is using ServiceNow for tickets. This person will be deploying hardware, PC’s, and resolving tickets sent through ServiceNow. This person will be working 5 days a week onsite and assisting the division with technical issues as needed.



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