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Administrative Assistant/Inside Sales

4 months ago

Brisbane, United States Norman S. Wright Mechanical Equipment Corporation Full time

Join the dynamic team at Norman S. Wright as our new Administrative Assistant/Inside Sales Person, and play a pivotal role in the backbone of our sales operations. In this position, you will not only support our sales group through meticulous administrative coordination—managing project documents, assisting in estimates, tracking proposals, and liaising with the Accounting Department—but also contribute actively to project management. 


As a direct interface with our customers, you will embody our commitment to service excellence, providing clear and persuasive communication about our business value, and managing ongoing business relationships with utmost professionalism. Your ability to be self-motivated, dependable, and an excellent team player will be key to thriving in this role.


This role offers a unique opportunity to enhance your professional skills through participation in training and sales meetings, while also contributing to the smooth operation of our sales processes. If you're ready to take on a challenging and rewarding role that plays a crucial part in our company's success, we would love to hear from you.

 

Responsibilities

Administrative Coordination:

  • Download and organize job documents
  • Assist in preparing estimates for new projects 
  • Log, track and submit project proposals
  • Interact with Accounting Department in completing commission worksheet following established policies and procedures and in timely submission of vendor and manufacturer invoices


Project Management Assistance:

  • Assist with ongoing project file organization
  • Place and track orders
  • Delivery follow up and coordination
  • Participate in trainings and sales meetings


Customer Service:

  • Interface with Customers  
  • Provide a clear, compelling and articulate explanation of our business value to our clients and prospective customers
  • Manage existing business relationships always in a professional manner


Qualifications

  • Detail oriented with strong organizational, time management and planning skills
  • Dependable and punctual
  • Professional, self-motivated and a team player
  • Excellent customer service and communication skills
  • A good learner, active listener and accepts constructive feedback
  • Articulate communicator – verbal and written
  • Excellent knowledge of Microsoft Word and Excel
  • Knowledge of CRM system a plus
  • High school graduate; some college credits with very good math skills
  • Solid customer service skills


Physical Requirements

  • Must be able to remain in a stationary position 50% of the time
  • This position may require occasional moving inside the office to access file cabinets, office machinery, etc
  • May require constant operation of a computer and other office productivity machinery, such as a calculator, copy machine, phone and computer printer
  • This position may require constant moving of hands/fingers
  • This position may require occasional lifting, standing, bending and stooping


Norman S. Wright has been in business for more than 115+ years providing customers with exceptional systems knowledge to meet all project requirements. Representing HVAC manufacturers worldwide, Norman S. Wright’s product lines support the latest energy, sustainability and comfort standards. This position will provide critical support to the Technical Support/Service Team.