Field Service Engineer

5 days ago

Anaheim, United States Sumitomo (SHI) Demag North America Full time

Summary:

This is a full-time remote role for a Field Services Engineer. Customer service and problem-solving are your passion. Electrical, mechanical and hydraulic schematics are your strengths. Accommodating is your spirit. Under the supervision of the Area Service Manager, the Field Service Engineer will be responsible for direct Sumitomo (SHI) Demag machine startup, repair service, and/or providing other technical assistance at the customer’s facility to ensure customer satisfaction within the assigned region.


Field Service Engineer's Core Functions/Duties

  •    Adheres to daily schedule provided by Area Service Manager to visit and service customers’ machinery.
  •    Troubleshoots electrical, hydraulic and mechanical problems leaving the customer with the assurance that the problem has been or will be resolved.
  •    For new injection molding machines: starts up, provides molding assistance, and gives hands on operator and maintenance training.
  •    Responsible for all the proper use and care of all company-issued tooling, property, and proprietary information.
  •    Responsible for timely and accurate field service report specific to all services on site, problems incurred, safety violations noted, hours and expenses.
  •    Responsible for projecting a positive image to the customer by having a positive attitude, personal appearance, and the highest level of professionalism that must be consistent with company guidelines.
  •    Generates clear, concise, accurate and complete field service reports, expense reports, and timely return of those reports to the home office.
  •    Provides temporary phone coverage for technical support and/or manager while there is a vacancy due to vacation and/or illness.
  •    Ability to travel up to 90% within the region, plus occasional travel within North America as required.
  •    Must possess and maintain a serviceable vehicle for transportation to and from the work site.


Education/Experience/Qualifications

  •    Two-year technical degree in the field of electronics, or equivalent experience in the plastics industry; Bachelor’s degree in a technical field preferred.
  •    Demonstrated field service experience or equivalent experience in the area of troubleshooting and repair of injection molding machines.
  •    Experience with injection molding equipment including assembly, testing, service and engineering.
  •    Strong background in electrical, hydraulic, pneumatic and mechanical repair and troubleshooting.
  •    Ability to work independently.
  •    Communication and interpersonal skills and strong customer service
  •    Dedicated team player


Work Schedule/Location

  •    Monday to Friday
  •    Overtime
  •    Willingness to travel: 75% (Preferred)
  •    Remote (Anaheim, California)


Why Join Us?


Sumitomo (SHI) Demag offers a competitive benefits package, which include Medical, Dental, 401(k) with standard company contribution, Health Savings Account, Short and Long Term Disability, Life Insurance, 11 paid holidays per year, plus a generous Personal Time Off package. We also value the importance of innovation, teamwork and independence. Through our wellness and employee engagement initiatives, you will see that we have a work hard, play hard atmosphere. At Sumitomo, you will be consistently challenged and your opportunities will only be limited by your ambition


Are you ready to be a part of our team?


Apply now and start a conversation today


Sumitomo (SHI) Demag Plastics Machinery North America, Inc. is part of a worldwide group of companies dedicated to helping plastics processors compete more effectively in the global market. Specializing in the manufacture of high-precision, high-performance, plastic injection molding machines, and selling over 5,000 machines annually. Sumitomo (SHI) Demag, together with its Japanese parent company, Sumitomo Heavy Industries Ltd., is one of the largest manufacturers of injection molding machines in the world. With over 100,000 IM machines installed worldwide, the company has a presence in all major markets around the globe. Equally important, Sumitomo (SHI) Demag has an extensive worldwide support network, ensuring customers of sales, parts, training, service, and processing assistance when and where it is needed.

  • Field Quality Engineer

    4 months ago

    Anaheim, United States Isuzu Motors Limited Full time

    JOB SUMMARY Ensures coordination of technical information from various sources. Prepares detailed technical reports and submits field investigation results to management. Provides technical and administrative support to resolve service problems to minimize customer dissatisfaction and reduce warranty cost. PRINCIPAL DUTIES & RESPONSIBILITIES Prepares...

  • Field Service Technician

    2 months ago

    Anaheim, United States DXP Enterprises Full time

    Job DescriptionJob DescriptionDo you want to grow with us? At DXP we are passionate about what we do and driven to be the best solution for our industrial customers. Since 1908 DXP has been dedicated to the highest quality of customer service through our expertise of the products we distribute and the technical services we perform with a sense of individual...

  • Sumitomo (SHI) Demag North America | Field Service Engineer (Anaheim, CA) | anaheim, ca

    5 days ago

    anaheim, United States Sumitomo (SHI) Demag North America Full time

    Summary: This is a full-time remote role for a Field Services Engineer. Customer service and problem-solving are your passion. Electrical, mechanical and hydraulic schematics are your strengths. Accommodating is your spirit. Under the supervision of the Area Service Manager, the Field Service Engineer will be responsible for direct Sumitomo (SHI) Demag...

  • Sumitomo (SHI) Demag North America | Field Service Engineer (Anaheim, CA) | anaheim, ca

    5 days ago

    anaheim, United States Sumitomo (SHI) Demag North America Full time

    Summary: This is a full-time remote role for a Field Services Engineer. Customer service and problem-solving are your passion. Electrical, mechanical and hydraulic schematics are your strengths. Accommodating is your spirit. Under the supervision of the Area Service Manager, the Field Service Engineer will be responsible for direct Sumitomo (SHI) Demag...

  • Assistant Field Service Manager

    3 months ago

    Anaheim, United States DXP Enterprises Full time

    Job DescriptionJob DescriptionDo you want to grow with us? At DXP we are passionate about what we do and driven to be the best solution for our industrial customers. Since 1908 DXP has been dedicated to the highest quality of customer service through our expertise of the products we distribute and the technical services we perform with a sense of individual...

  • Field Service Operations Manager Position

    1 week ago

    Anaheim, United States DXP Enterprises Full time

    Job OverviewDXP Enterprises is a leading provider of industrial MRO supply chain management solutions, and we are currently seeking an experienced Field Service Operations Manager to join our team. This role will play a critical part in the success of our company, overseeing the day-to-day operations of our field service team and ensuring that our customers...

  • Systems Engineer

    1 week ago

    Anaheim, United States CV Library Full time

    A key member of the Albireo team, the Systems Engineer will be responsible for:The design of building automation systems for large commercial office buildings, data centers, and pharmaceutical facilities.Participate in sales turnover meetings to receive project mechanical drawings, specifications, and details from the sales team.Apply the appropriate...

  • Project Engineer II

    4 weeks ago

    Anaheim, United States Essel Environmental Full time

    Are you an experienced Project Engineer looking for a new opportunity to showcase your skills and contribute to exciting construction projects? Look no further! Essel is seeking a talented and motivated Project Engineer II to join our team. As a Project Engineer II, you will play a critical role in assisting with the planning, execution, and completion of...

  • Project Engineer II

    6 months ago

    Anaheim, United States Essel Full time

    Are you an experienced Project Engineer looking for a new opportunity to showcase your skills and contribute to exciting construction projects? Look no further!Essel is seeking a talented and motivated Project Engineer II to join our team. As a Project Engineer II, you will play a critical role in assisting with the planning, execution, and completion of...

  • Project Engineer II

    1 week ago

    Anaheim, United States Essel Full time

    Are you an experienced Project Engineer looking for a new opportunity to showcase your skills and contribute to exciting construction projects? Look no further! Essel is seeking a talented and motivated Project Engineer II to join our team. As a Project Engineer II, you will play a critical role in assisting with the planning, execution, and completion of...

  • Civil Engineer

    1 week ago

    Anaheim, United States Visium Resources Full time

    Details: Introduction Visium Resources has been asked to identify qualified candidates for this Civil Engineering (Water Resource Engineer) position. This position is a contract opportunity which is expected to be on-site for a duration of 18 Months+ in Anaheim, CA. The Civil Engineer will review and investigate historic drawings, documentation, on-site,...

  • Project Assistant

    1 week ago

    Anaheim, United States Tomorrow Water Full time

    Do you have a desire to change the world? Joining the Tomorrow Water team means joining a fast-growing and dynamic company whose vision is a clean and beautiful world beyond waste. We have been globally recognized as one of the most innovative and sustainable companies in our industry. Tomorrow Water is hiring an Assistant Project Engineer / Project...

  • Senior Building Automation Engineer

    7 days ago

    Anaheim, California, United States CV Library Full time

    Job Description: The Senior Building Automation Engineer will be responsible for designing, implementing and maintaining building automation systems for large commercial office buildings, data centers and pharmaceutical facilities. Key responsibilities include participating in sales turnover meetings to receive project mechanical drawings, specifications and...

  • Water Resource Engineer Specialist

    1 week ago

    Anaheim, California, United States Visium Resources Full time

    Job OverviewWe are seeking a highly skilled Water Resource Engineer to join our team at Visium Resources. This contract opportunity will involve working on-site for an extended period in Anaheim, California.About the RoleThis position involves reviewing and investigating historic drawings, documentation, on-site, and internal knowledge to confirm and...

  • Process Engineer

    1 week ago

    Anaheim, United States Summit Interconnect Full time

    Summit Anaheim currently has an open position for Process Engineer (1st shift). Summit Interconnect is a manufacturer of advanced technology printed circuit boards with a specific focus on complex rigid and rigid-flex product with unique expertise in RF/Microwave applications. Position Summary: Responsible for assisting the process engineering efforts for...

  • Electrical Engineer

    3 weeks ago

    Anaheim, United States Jobot Full time

    Job DescriptionJob DescriptionGrowing Company! Cutting Edge Technology! Great Incentives!This Jobot Job is hosted by: Lincoln SpragueAre you a fit? Easy Apply now by clicking the "Apply Now" buttonand sending us your resume.Salary: $145,000 - $180,000 per yearA bit about us:With over 60 years in the industry we are a leader in the aerospace components...

  • Senior Systems Engineering Specialist

    1 week ago

    Anaheim, United States L3Harris Technologies Full time

    Company Overview">L3Harris Technologies is a leading provider of advanced technology products and services for defense and commercial markets. We offer a wide range of innovative solutions that enable our customers to achieve their goals and stay ahead in the ever-changing landscape.">Job Summary">We are seeking an experienced Systems Engineer to join our...

  • Global Projects Network Engineer

    1 week ago

    Anaheim, United States Merge IT LLC Full time

    We are seeking a highly skilled Global Projects Network Engineer to join our team at Merge IT LLC. This position will be responsible for designing, implementing, and maintaining global network communications.Key Responsibilities:Network Design and Implementation: Develop and implement network communications systems to meet the needs of our global...

  • Industrial Engineer

    2 days ago

    Anaheim, United States IET Inc. Full time

    IET is a full service industrial and manufacturing engineering firm located in Toledo, OH. We serve as engineering and manufacturing consultants in addition to providing hands-on support. With a comprehensive range of capabilities in our toolkit from business process reengineering to plant layout analysis, we improve our clients' competitiveness. Candidates...

  • Compliance Engineer

    4 weeks ago

    Anaheim, United States Jobot Full time

    Job DescriptionJob DescriptionCE Expert Needed! Growing Firm! Exciting Product!This Jobot Job is hosted by: Lincoln SpragueAre you a fit? Easy Apply now by clicking the "Apply Now" buttonand sending us your resume.Salary: $120,000 - $150,000 per yearA bit about us:We are one of the leading manufacturers in Southern California, with a global presence as well....