Customer Service Representative
2 weeks ago
Job Title: Global Banking & Markets - Classic - Administrative Assistant
Job Location: 609 Main Street, Houston, TX
Job Duration: 6 Months + possible extension
Pay rate: $22 an hour
Client: Banking Company
Description:
Duties:
- A global financial company is seeking a Junior Banker Assistant.
- Our Junior Banker Assistants are responsible for providing extensive administrative support to 25+ Junior Bankers at Analyst, Associate up to Junior VP level.
- This role works within a team of assistants supporting various bankers within an industry group team.
- The Junior Assistant will be provided with full training alongside ongoing support from their Team Supervisor during the engagement.
- This would suit someone with a Customer Service/ Administrator background with experience of dealing with a high-volume workload.
- This is a demanding role which requires extensive support from a highly competent, proactive, independent, and process driven individual. Experience of working in a remotely managed environment is a bonus.
As a division, our strategic objectives include:
- To be the world's pre-eminent investment bank – trusted advisor, financier, and risk manager for our clients on their most important transactions
- Build long-term relationships with clients and bring them world-class execution by “delivering the firm” over time
- Drive superior returns for our stakeholders
- Be the employer of choice for all career levels by providing a highly dynamic, meritocratic, diverse and rewarding workplace
The duties of the role include:
- Coordinating and scheduling of meetings and conference calls across multiple time zones
- Managing high volume of phone calls and emails, relaying information in a timely and accurate manner
- Calendar management for bankers (Associate level+)
- Coordinating room bookings for internal/external meetings and VCs across multiple locations Coordinating travel arrangements for the team, including: Visa applications, International flight and accommodation bookings, Car bookings, Expense processing and timely expense management, Invoice processing
- Taking on ad hoc tasks while maintaining workflow
- Supporting teams in day to day issues, needs and queries
- Providing phone / holiday coverage for colleagues
Skills:
- Excellent Microsoft Word, Excel and Outlook skills
- Able to manage competing time-sensitive priorities and tasks
- Demonstrates dependability and high attention to detail along with the ability to multi-task
- Displays a consistent, professional degree of communication skills in person, on phone, via Zoom and by email at various levels
- Comfortable working with people at all organizational levels, internally and externally
- Must be a team player that works well under pressure within a changing environment
- Flexible and adaptable to work and support across multiple teams
- Be resourceful and able to use own initiative in solving issues
- Proactive attitude when managing diaries
- Discretion to deal with confidential business matters Friendly, polite and approachable with a “can do” attitude Zero to one years of experience
Hours of Work:
Generally, Monday to Friday 9:00am to 5:00pm (1 hour lunch break). Flexibility with hours is essential.
Education:
Bachelor's Degree Preferred
H.S Diploma
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