Customer Service Representative
2 weeks ago
JOB SUMMARY:
The Customer Service Sales Representative primary responsibility is to have problem solving skills and can turn any situation into an great customer experience. This role will combine elements of customer service and sales. Sales & Service Consultants are responsible for creating an exceptional experience at every interaction for both new and existing customers.
ESSENTIAL FUNCTIONS
Duties include, but are not limited to:
• Promoting and/saving products and services
• Providing an excellent customer experience via phone
• Negotiating and completing save/service order requests from customers.
• Working with customers patiently, tactfully, and efficiently
• Accurately informing customers of various fees and adjustments.
• Providing options to the customer based on product and service needs.
• Active listening skills
• Ability to follow tactical call flows to optimize the customer experience.
MINIMUM REQUIREMENTS:
- Outstanding Customer Service skills.
- Excellent skills in the following areas: Communication - Interpersonal - Analytical - Problem Solving.
- Basic math skills, data entry skills, and sales aptitude
- Understanding of hardware (peripherals) with moderate-to-high level software, and hardware troubleshooting skills.
- Ability to multitask in a fast-paced environment.
PREFERENCES:
- Previous Customer Service experience in a high volume
- 2+ years of Call Center experience or equivalent required
- 1 yr contact center and 1 yr retention experience are preferred
- High school diploma or the equivalent
-
Customer Service Representative
7 months ago
South Charleston, United States City National Bank of WV Full timeCustomer Service Representative at City National Bank (on-site) We are an EQUAL OPPORTUNITY EMPLOYER, INCLUDING DISABILITY/VETS Are you ready to join a team of award-winning customer service professionals? City National Bank is seeking passionate individuals like you to join our ranks as Customer Service Representatives. As one of the leading banks in the...
-
Customer Service Representative
1 month ago
South Charleston, United States Lotus Technology Group, Inc. Full timeJob Title: Customer Service Representative Employment type: Contract (C2C/W2/1099) Location: South Charleston, WV Experience: 1+ Years Work ethic - You are a consummate professional. Aptitude - You have an innate capacity to transition from project to project without skipping a beat. Communication - You have excellent written and verbal...
-
Customer Service Representative
2 weeks ago
South Charleston, United States Compunnel Full timeJOB SUMMARY: The Customer Service Sales Representative primary responsibility is to have problem solving skills and can turn any situation into an great customer experience. This role will combine elements of customer service and sales. Sales & Service Consultants are responsible for creating an exceptional experience at every interaction for both new and...
-
Call Center Customer Service Representative
2 weeks ago
South Charleston, United States Ampstek Full timeTitle: Call Center Customer Service Representative Location: 25303, South Charleston, West Virginia, United States Onsite JOB SUMMARY The Customer Service Sales Representative primary responsibility is to have problem solving skills and can turn any situation into an great customer experience. This role will combine elements of customer service and sales....
-
Call Center Customer Service Representative
2 weeks ago
South Charleston, United States Ampstek Full timeTitle: Call Center Customer Service RepresentativeLocation: 25303, South Charleston, West Virginia, United States Onsite JOB SUMMARYThe Customer Service Sales Representative primary responsibility is to have problem solving skills and can turn any situation into an great customer experience. This role will combine elements of customer service and sales....
-
Customer Service Representative
7 months ago
Charleston, United States City National Bank of West Virginia Full timeCustomer Service Representative at City National Bank (on-site)We are an EQUAL OPPORTUNITY EMPLOYER, INCLUDING DISABILITY/ VETS Are you ready to join a team of award-winning customer service professionals? City National Bank is seeking passionate ind Customer Service, Customer Service Representative, Representative, Retail, Banking
-
Customer Service Representative
2 weeks ago
Charleston, United States Preferred Home Services, LLC Full timeCustomer Service Representative. Location: North Charleston, SC - Compensation: Starting at $17.00/hour for entry level - - Monday-Friday, 10:30 am-7:00 pm shift or Monday-Friday 11:00 am-7:30 pm - - Who We Are - - NAMED TOP PLACES TO WORK for the pa Customer Service Representative, Customer Service, Representative, Retail, Service
-
Customer Service Representative
2 days ago
Charleston, United States WK Solutions Inc. Full timeWe are a recognized as one of the most influential consumer product management firms in New Jersey. Our dedicated commitment and keen efforts to create long-lasting relationships between our clients and their consumers are what separates us from the competition. Our clients have hired our team to help them execute their new goals. To ensure that we exceed...
-
Customer Service Representative
7 months ago
Charleston, United States Brookfield Properties Full timeIn a call center type environment, responsible for daily communication with customers for inquiries or requests pertaining to service status, reporting, or universal support needs. - Responsible for diagnosing customers needs and solving them in the Customer Service Representative, Customer Service, Representative, Retail, Property Management
-
Customer Service Representative
1 month ago
Charleston, United States COFORGE Marketing Full timeRole: Customer Service Representative Key Skills: Customer Service, customer support, customer experience via phone. Experience: 1+ years Location: Charleston, WV Mode of Hire: Full Time We at Coforge are hiring Customer Service Representative with the following skillset: Promoting and/saving products and services. Providing an excellent customer...
-
Customer Service Representative
3 months ago
Charleston, United States COFORGE Marketing Full timeJob Title: Customer Service Representative Skills: Customer Service and Communication Experience: 1 Years + Location: Charleston, WV We at Coforge are hiring Customer Service Representative with the following skillset: JOB SUMMARY The Customer Service Sales Representative primary responsibility is to have problem solving skills and can turn any situation...
-
Customer Service Representative
3 months ago
Charleston, United States Coforge Full timeRole: Customer Service RepresentativeKey Skills: Customer Service, customer support, customer experience via phone.Experience: 1+ yearsLocation: Charleston, WVMode of Hire: Full TimeWe at Coforge are hiring Customer Service Representative with the following skillset:· Promoting and/saving products and services.· Providing an excellent customer experience...
-
Customer Service Representative
3 months ago
Charleston, United States Coforge Full timeJob Title: Customer Service RepresentativeSkills: Customer Service and CommunicationExperience: 1 Years +Location: Charleston, WVWe at Coforge are hiring Customer Service Representative with the following skillset:JOB SUMMARYThe Customer Service Sales Representative primary responsibility is to have problem solving skills and can turn any situation into a...
-
Customer Service Representative
6 months ago
Charleston, United States Staff My Agency Full timeFrank Yeigh - State Farm Agency, located in S Charleston, WV is currently looking for a talented, caring, professional to join our team as a Customer Service Representative. This is a position focused on Customer Service for a well-established State Farm Agent. If you have a talent for customer care and understand the needs and motivations of people, we want...
-
Customer Service Representative
2 months ago
Charleston, United States Circle K Full timeCircle K - 1786 Main Rd [Retail Associate / Team Member] As a Customer Service Representative at Circle K, you'll: Provide prompt, courteous customer service and resolve customer issues on shift; Ring up all sales on cash register properly; Perform multi-function operation of fuel console, lottery machine, etc.; Inspect store facilities and equipment for...
-
Customer Service Representative
1 month ago
Charleston, United States Circle K Full timeCircle K - 2407 Ashley River Rd [Retail Associate / Team Member] As a Customer Service Representative at Circle K, you'll: Provide prompt, courteous customer service and resolve customer issues on shift; Ring up all sales on cash register properly; Perform multi-function operation of fuel console, lottery machine, etc.; Inspect store facilities and equipment...
-
Customer Service Representative
7 days ago
Charleston, West Virginia, United States Walgreens Full timeAt Walgreens, we're looking for a dedicated Customer Service Representative to join our team. In this role, you will be responsible for delivering exceptional customer service and providing a seamless shopping experience. Key responsibilities include:Registering sales on assigned cash register and providing customers with courteous, fair, friendly, and...
-
Customer Service Representative
4 weeks ago
Charleston, West Virginia, United States Sportsman's Warehouse Full timeJob Summary:As a Customer Service Representative at Sportsman's Warehouse, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience. Your duties will include greeting customers upon entry and thanking them upon exit, accurately counting money in cash drawers, and properly issuing gift cards.Key...
-
Customer Service Representative
1 day ago
Charleston, South Carolina, United States Wal-Mart Full timeJob Summary:">We are seeking a skilled and enthusiastic Customer Service Representative to join our team. As a key member of our front-end staff, you will play a vital role in providing exceptional customer service to our valued members.">About the Role:">In this exciting position, you will be responsible for:">Maintaining a clean and organized store...
-
Customer Service Representative
6 months ago
Charleston, United States U-Haul Full timeLocation: 584 King St, Charleston, South Carolina 29403 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...