Credit Collections Coordinator

2 months ago


El Segundo, United States Motion Recruitment Full time

We are currently working with a healthcare and medical device company headquartered in El Segundo, CA. They are urgently looking to add a Credit Collections Coordinator to their team on a W2 contract basis.


Hours: 8am-5pm Monday-Friday, hybrid in El Segundo, CA

Rate: Up to $41.37/hr on W2 - eligible for benefits


Job Responsibilities:

  • Manage and collect on a portfolio of outstanding receivables, minimizing losses, and adhering to company policies.
  • Proactively contact customers to address past due balances and keep them informed.
  • Maintain accurate documentation of all collection activities.
  • Provide customer service related to collections, including refunds, account adjustments, and credit line increases.
  • Resolve disputes, unapplied payments, and account holds using sound judgment.
  • Escalate uncollectible accounts as per departmental policies and prepare write-off packages for third-party agencies.
  • Build and maintain strong relationships with both internal and external customers.
  • Analyze portfolio data and participate in projects aimed at process improvement.


Skills/Experience:

  • 3-5 years of credit and collections experience
  • Proficiency in SAP and Microsoft Office, especially Word and Excel.
  • Strong B2B collections experience and excellent customer service skills.
  • Ability to prioritize in a fast-paced, high-volume environment.
  • Strong sense of urgency and focus on customer satisfaction.



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