Inside Sales Engineer

3 days ago

Billings, United States Winn-Marion Companies Full time

Inside Sales Engineer (Billings, MT)

Expiration Date of Job Posting: Continuous


Position Summary:

The role of the Inside Sales Engineer involves selling or introducing new company products or services to established clients. The Inside Sales Engineer fields customer calls and questions regarding product specifications, availability, and pricing; provides support to the Outside Sales Representatives by building quotations, communicating pertinent information to the customers, and assisting with the overall coordination of product delivery. This person also trouble shoots and provides product solutions for customer needs.


Job Qualifications:

  • Bachelor’s Degree required; Mechanical or Chemical Engineering preferred.
  • 1-3 years of Mechanical, Electrical or Chemical Engineering experience or other related sales experience preferred in the absence of a degree.
  • Demonstrates problem-solving skills and a keen attention to details and accuracy, with ability to multitask.
  • Experience with measurement and process automation equipment with a mechanical aptitude preferred.
  • Demonstrates excellent verbal and written communication skills.
  • Highly proficient computer skills with MS Word, Excel, Outlook; previous experience with a CRM preferred.


Essential Job Duties and Responsibilities:

  • Maintains excellent customer service and satisfaction.
  • Works closely with Sales, Purchasing and other departments to provide technical solutions and meet delivery expectations.
  • Maintains knowledge of company products including ability to size, select and recommend products for applications in various industries.
  • Provides timely service by responding to customer’s and outside sales’ requests for price quotations, order entry and placement, and communicating order status.
  • Develop and maintain relationships with customers to ensure proper support and provide a positive customer experience to instill confidence and comfort in every transaction.
  • Manage Customer Relations and order/quote through the CRM tool HubSpot.
  • Emphasizes service benefits of the company, discusses credit terms, price quotes, and prepares sales order reports or forms.
  • Work with vendors to obtain information regarding pricing and specifications as needed.
  • Answers all calls in a timely manner.
  • Displays a flexible attitude that results in teamwork.


Other Job Functions:

  • Provides feedback and information to department manager regarding order and customer problems.
  • Participates in training sessions, meetings, skill building and professional development classes.
  • May enter purchase orders for select assigned product lines as needed.
  • Purchase non-stock items to fulfill customer orders.
  • Checks and responds to all company communications on all scheduled workdays, including voice mail, emails, and text messages. Makes sure that old voice mails are cleared regularly so that the mailbox does not get full.
  • Complies with all applicable Company safety requirements.
  • Performs other related duties as assigned.


Work Conditions:

  • Able to sit and work at computer keyboard for extended period.
  • Able to perform general office administrative activities of copying, filing, faxing, and using the telephone.
  • Able to lift and move up to 25 pounds on occasion.
  • Travel occasionally by conventional means to branch offices and locations within the region.
  • Maintain regular and on-time attendance. Hours may exceed 40 hours per week.

Winn-Marion offers eligible employees a generous benefits package, including the following:

  • Paid Time Off (vacation days, rest days, sick days, holidays, birthday, and a floating holiday all amounting to a minimum of 27 days annually)
  • Medical, Dental, Vision and Life Insurance
  • FSA and HSA Options
  • Discounts offered via Perks at Work
  • 401(k) + matching
  • Profit sharing
  • Employee Assistance Program


Eligibility for benefits depends on the type of positions and whether the position is full-time, part-time, or temporary. Any offer of employment is contingent upon passing pre-employment requirements, including drug screen and criminal background check.


Equal Opportunity

Winn-Marion does not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

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