Front Desk Coordinator

2 weeks ago


Lansing, United States Personnel World Full time

Personnel World has an opening full time Front Office Coordinator


Job Summary:

The Front Office Coordinator is responsible for providing excellent customer service and administrative support for Personnel World's front office operations. This role will be the first point of contact for clients, candidates, and visitors, and will play a critical part in creating a positive impression of the company.


Key Responsibilities:

- Greet and welcome all clients, candidates, and visitors in a friendly and professional manner

- Answer incoming phone calls, respond to email inquiries, and route communications to the appropriate team member

- Schedule and coordinate appointments, interviews, and meetings

- Maintain front office organization and cleanliness, ensuring a neat and welcoming environment

- Assist with basic office administration tasks such as filing, copying, and ordering supplies

- Provide general information about Personnel World's services and capabilities

- Collaborate with the recruiting and account management teams to ensure a positive candidate and client experience

- Identify opportunities to improve front office procedures and workflows


Required Qualifications:

- 1-2 years of experience in customer service or administrative support role

- Strong interpersonal and communication skills, both written and verbal

- Prior reception/multi-line phone experience in a professional environment

- Excellent organizational skills and attention to detail

- Proficient in Microsoft Office Suite (Word, Excel, Outlook)

- High school diploma or equivalent; associate or bachelor’s degree preferred


Preferred Qualifications:

- Previous experience in the staffing/recruiting industry and or HR

- Knowledge of applicant tracking systems or CRM software

- Bilingual in English and Spanish


If you are interested in this Front Office Coordinator opportunity at Personnel World, please submit your resume to kent@personnelworld.com and desired compensation.


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