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Claims Specialist for ADR Team
2 months ago
Claim Specialist Job Description
FLSA Status: Non-Exempt
Reports to: ADR Case Manager
Summary: We are seeking a Claim Specialist with 1-2 years of experience. Comfortability with technology and platforms required.
Job Responsibilities
- Format documents and communications for clients;
- Liaise between third party vendor and Labaton Keller Sucharow;
- Review documents (release/document verification) for production to defense counsel for quality control;
- Calendaring and entry of case info into database;
- Perform intake and initial filtering of client inquiries;
- Preparation of submissions involving large volumes of individual claims;
- Run and analyze client data reports;
- Organize documents and communications with clients;
- Ensure that case documents accurately reflect a client’s individual information;
- Keep track of communications or developments relating to client cases and deadlines that may be applicable to individual clients;
- Prepare and send client communications;
- Communicate with clients telephonically, on occasion;
- Work with attorneys to plan data gathering, and settlement update workflows;
- Analyze and summarize client inquiries to identify trends and patterns requiring further action; and
- Assist with the development of processes and technological systems for addressing large volumes of client interactions.
Skills/Requirements
- Proficient in the use of Microsoft Word and Excel;
- Familiarity with Filesite preferred;
- Familiarity with client management systems or databases preferred;
- Strong technical skills and ability to quickly learn new litigation support software;
- Strong written and oral communication skills and strong interpersonal skills;
- Must possess great attention to detail;
- Must possess analytical and critical thinking skills;
- Strong organizational and time-management skills;
- Ability to work independently while understanding the importance of teamwork;
- Ability to manage workload consisting of multiple tasks; and
- The work shift for this position is 9:30 am-5:30 pm, five days a week, but applicant must be willing and available to work overtime, both evening and weekends, when necessary.
- We are looking to hire in the $50-55,000/year range.
