Virtual Assistant

6 days ago


Los Angeles, United States Growth Cleaning Full time

I am looking to hire a Virtual Assistant in South Africa for a cleaning company in Iowa, USA. The position is fully remote and the working hours are Monday-Friday Iowa local time.

The role is as an independent contractor so there are no benefits and you are responsible for submitting your own tax.


Key Responsibilities:

Inbound and Outbound Sales Calls: Handle inquiries from prospective clients, answer questions about our services, and convert leads into appointments.

Scheduling Appointments: Coordinate and manage cleaners’ schedules, ensuring efficient time management and resource allocation.

Client Rescheduling and Cancellations: Manage changes to appointments, including rescheduling or cancellations, while maintaining a positive relationship with clients.

Email Management: Respond promptly and professionally to client emails, inquiries, and feedback.

Administrative Support: Assist with other administrative tasks as required to support the team and streamline operations.


Requirements:

Experience: Previous experience in a similar role, preferably as a VA and previously worked US times a plus.

Equipment: You are required to have your own computer/laptop and headset.

Skills:

Strong communication skills (verbal and written in English)

Excellent organizational and multitasking abilities.

Proficiency in scheduling tools and CRM software is a plus, as well as Google Suite.

Tech-Savvy: Comfortable working with digital tools and remote collaboration platforms.

If you are interested please send me a message



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