Quality Assurance Supervisor

Quality Assurance Supervisor LOCATION:3701 Concord Road York, PA 17402 (Onsite Role)Job PurposeAssist in developing and maintaining all programs and procedures related to food safety and quality. Direct Quality Assurance department and inspection operations on all shifts for received, in-process, and finished product quality and food safety.Essential FunctionsProvide daily supervision of QA Technicians regarding training and development in proper procedures, standards, and handling of employee relations, including establishment of measurable goals and input on performance reviewsTrain, develop, and mentor QA Technicians regarding food safety, quality, and legalityManage shift planning/scheduling and work assignments for Quality Assurance department positionsOversee food safety program, quality standards, and legality of products manufactured in the facility; support compliance to plant quality and food safety systems, pest control, sanitation, environmental policy, corrective action policy, etcDirect the inspection of incoming ingredients including random sampling of products, the physical condition of ingredients and packaging, fat and moisture content, and compliance with ingredient specificationsEnsure out-of-specification products, materials, and ingredients are put on hold, investigations conducted, disposition determined, and issues resolvedAct as technical liaison for Quality Assurance department in the absence of the Quality Assurance Manager: externally with customers and vendors; internally with production, R&D, marketing, and procurement for all quality processesInitiate quality complaint investigations; verify corrective action completion and continued conformanceSupport facility during inspections, customer audits, and other interactions with regulatory agencies/customersSupport facility with required certifications: organic, non-GMO, kosher, etc.Participate in new product development and commercializationOversee label and packaging proofing and verification program to ensure correct labels are applied during manufacturingLead/train and participate in internal audits and mock recalls while ensuring compliance to internal quality policies and applicable local regulations through the audits, observations, process reviews, and development of corrective actions with managementInspect work areas for safety hazards, observe employees safe work habits, and take corrective action as necessary; fill out accident investigation reports and attend safety meetings, as appropriate; communicate and follow up to meet safety goalsParticipate in training programs as needed (e.g., SQF, GMP, HACCP, Safety)Support food safety program, quality standards, and legality of products manufactured in the facilityPerform other job-related duties as assignedQualifications (Education, Experience, Competencies)College degree or work experience equivalent; 1+ year of supervisory experience preferred or equivalent training and recognized aptitude3+ years of quality experience in the food industry; knowledge and proven experience with food safety programs and systems: GFSI (SQF preferred), internal auditing, GMPs, HACCP, FSMAMicrobiological and sanitation experience preferredHACCP and PCQI certified or willing to become certifiedVersed in scientific methodology, RCA, continuous improvement, SPC, and other tools to reduce process variabilityOperational knowledge of computers and Microsoft Office applicationsDemonstrated ability to organize and supervise a diverse work forceStrong written and verbal communication skillsExcellent skills in the areas of teamwork, motivation, decision making, relationship building, and coachingAbility to think critically and solve complex problemsAbility to organize, manage multiple priorities, and maintain high attention to detail in a fast-paced environmentPIe63b420d797f-2477