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Parts & Counter Sales Associate
3 months ago
Job Description Description:
We are so much more than a Parts Store and we are looking for even more great talent to join our NAPA family As a NAPA Automotive Parts Specialist, you are looked at as the "face of the retail store" and the go to person as soon as our customers enter our retail stores for all of their automotive needs.
You don't need to be able to tear and motor down and rebuild it (however, if you can, that's awesome) – but we do need you to have a background and knowledge of automotive parts.
A NAPA Automotive Parts Specialist is a great opportunity whether you are looking to spend your career with us as a Parts Specialist, want to work full/part-time or you just want to get your foot in the door with us to explore other careers at some point – We welcome youWhat you will be doing:
Provide auto parts answers and solutions for our retail and wholesale customers in person at the counter/over the phone
Use your parts knowledge to assist other NAPA team members answer questions for customers
Providing outstanding customer care and interactions with everyone who comes into our NAPA Store
Bring customer focus and high energy to our fast-paced stores Welcome retail customers into our retail stores and engage to provide a positive consumer experience
Use technology (computer), cash register, telephone, and paper catalog system
Basic store housekeeping and organization support
Other duties as assigned
This is the right opportunity for you if you:
Genuinely enjoy helping our retail and wholesale customers with their auto parts and service questions
Have gained your parts experience by working the automotive industry or have gained your experience tinkering with/repairing cars & trucks through the year
You are willing to learn all things automotive if you don't have the background in automotive parts.
Want to join a team where you can learn and grow your career – the opportunities are endless
Requirements:
Minimum 18 years of age & a Valid Driver's License
Previous experience in a parts store or automotive industry or at least a willingness to learn all things auto parts.
High School Diploma or GED. Technical or Trade school courses or degree.Excellent verbal and written communication skills
Love fast paced retail environments
Great listening skills and empathy for customers
And if you have this, even better (not a deal breaker if you don't):
Background and/or passion for automotive industry, heavy equipment, farm industry, diesel, marine, or dealership.
Experience in a parts store, auction, retail store, auto body/collision
Knowledge of cataloging AND/OR inventory management systems, a plus
Entirely customer-centric
(external/internal)
ASE Certifications
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