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Care Coordinator

3 months ago

Franklin, Tennessee, United States Advent Full time
Job Type Full-timeDescriptionEnvision a place where you thrive. Envision an organization that believes in you as much as you believe in them. A place where your work has meaning. At ADVENT, you can have just that.
ADVENT embraces those who seek more and demand excellence from themselves and their employer. We invite you to be challenged, to challenge, and to embark on a journey where passion meets purpose. We're not what you typically find in healthcare. We're proud to be a team that does things differently, with a focus on finding solutions for our patients. We know we're not for everyone and don't claim to be perfect but our commitment to improvement is unwavering.

We have the tenacity, creativity, and drive to find a better way - together - and always keep our patients at the forefront.

Are you ready to rediscover your professional purpose? Take the leap and join us on your journey towards success.

ADVENT is coming to the Nashville area in October and wants you to be a part of it How you will make an impact as a

Care Coordinator:
Act as direct contact for patients until clinical portion of patient journey completedPrep all Sinus CT scan patient appointmentsFluently communicate necessary information to patient in order to overcome barriers or hesitations, and to move forward in their patient journeyFacilitate patient communication regarding their procedures, including insurance benefits/deposits, authorization status, out-of-pocket costs, payments plan, and pre-operative instructionsMaintain specific job knowledge including remaining up to date on any ADVENT driven sales trainingOwn location's cancellation and no-show procedures, giving personalized attempts to rescheduleCross train as a Medical Assistant and Patient Services RepresentativeWhat we're looking for in a

Care Coordinator:

Best in Class Customer Service experience in any business area preferredExperience with insurance and out-of-pocket patient responsibility preferredHigh comfort level with medical terminology and financial conversationsStrong communication skills: verbal/written, listening, and building rapportExcellent skills in ability to prioritize multiple tasks with attention-to-detail and accuracy in workAbility to travel between ADVENT Franklin and Mt.


Juliet clinicsWhy you should choose ADVENT:

Culture that embraces excellence and ethics, we are solutions minded, and encourage you to ask questions16+ days of PTO with holidays paid offMedical, dental, and vision insurance with generous employer paid HRA account401k ContributionConvenient Monday-Friday schedule, hours between 8am-4:30 pm.

Enjoy weekends and evenings for yourself ADVENT Careers Website