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Regional Operations Associate Vice President
3 months ago
- Maintains strategic focus on enhancing client satisfaction and implementing value-added strategies by proactively addressing client needs linked to healthcare trends.
- Identifies global processes to enhance overall region performance and defines innovative performance standards, aligning with corporate strategies.
- Demonstrates robust business acumen and expertise in areas such as staffing, capacity, ROI, budget, margins, and service/product offerings to steer operational outcomes strategically and effectively.
- Strategically identifies and resolves complex problems, emphasizing proactive approaches with internal support.
- Responds promptly to critical site issues and may spend extended time on-site for stabilization when necessary.
- Solicits participation from corporate departments in strategic meetings based on client requirements.
- Delivers products and initiatives supporting strategic objectives.
- Reviews best practices and effectiveness of systems, support, and structure comprehensively.
- Efficiently manages multiple lines of service and clients.
- Provides leadership, coaching, and mentoring at senior management levels.
- Ensures regular communication throughout the business portfolio for effective information dissemination.
- Acts as a business partner in the sales process.
- Participates in annual strategic client meetings and offers feedback and insights.
- Oversees the indirect management of client health centers with diverse services.
- Manages relationships with designated clients.
- Oversees a portfolio with up to $100M in Gross Annual Revenue.
- Manages up to 500 Full-Time Equivalents directly and indirectly.
Job Requirements:
- Bachelor's degree; master's degree preferred (or equivalent work experience with a significant focus on business).
- 10+ years' experience in a business environment or related industry, with managerial responsibilities.
- Proven expertise in managing medical information management systems.
- Background in Operations management.
- Experience in healthcare management within medical, pharmacy, fitness, or similar settings.
Preferred Experience:
- Demonstrated ability to handle diverse responsibilities and communicate effectively across functional areas.
- Proven leadership skills with experience in managing virtual teams.
- Excellent communication, facilitation, and presentation abilities.
- Strong time management and organizational skills.
- Effective people management, strategy formulation, and execution skills.
- Strong strategic thinking and leadership capabilities.
- Extensive knowledge of healthcare industry operations and delivery.
- Understanding of regulatory framework related to onsite operations, including awareness of industry and legal matters.
- Prior experience with budget and profit & loss responsibilities.
- Familiarity with Workers' Compensation, Medicare, and clinical standards.
Work-life balance lies at the heart of decision-making at Premise and shapes the company's direction. To effectively support the well-being of others, we prioritize our own well-being. In addition to competitive compensation, Premise provides a comprehensive benefits package including medical, dental, vision, life insurance, 401(k), paid time off, wellness programs, and more, which our talent acquisition team will be delighted to discuss with you.