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Clerical Specialist Iii

3 months ago

Irvine, California, United States City of Hope Full time

Clerical Specialist III


Join the transformative team at City of Hope, where we're changing lives and making a real difference in the fight against cancer, diabetes, and other life-threatening illnesses.

City of Hope's growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and treatment facilities in Atlanta, Chicago and Phoenix.

Our dedicated and compassionate employees are driven by a common mission:
To deliver the cures of tomorrow to the people who need them today.

Position Summary:
Engage with patients, their families, and interdisciplinary teams to optimize every step of the patient journey.

This involves actively supporting individuals, offering guidance, and addressing a wide array of inquiries in person, over the phone, or through digital channels, ensuring clarity and satisfaction.


  • Performs charge entry and charge validation utilizing an automated and manual information system.
  • Reviews operation of charging and billing systems, evaluating and taking action based on error reports, exception reports, and audit charges detail reports.
  • Researches and assigns diagnosis codes as needed. Researches appropriate procedural coding of unusual exams.
  • Interfaces with the Patient Accounting departments regarding inquiries into bills generated
  • Participates in the implementation of coding and other developmental updates and projects.
  • Maintains an adequate filing system allowing for quick retrieval of information.
  • Interfaces with departmental information systems as related to the billing and activity record functions of the departments.
  • Performs clerical duties related to a patient's journey which may include admission, discharge, transfer, and necessary paperwork.

Your qualifications should include:

  • High School or equivalent; Experience may substitute for minimum education requirements
  • Three years related experience in healthcare setting

City of Hope is an equal opportunity employer. To learn more about our commitment to diversity, equity, and inclusion, please click here
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To learn more about our Comprehensive Benefits, please
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