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Customer Service Associate, Golf Equipment

3 months ago

Columbia, Maryland, United States 2nd Swing Golf Full time

As a Customer Service Associate, you will assist guests in completing their golf equipment purchases and trades. Having an upbeat personality, a positive attitude, and professionalism are traits that will ensure success. Understanding the functions of a POS system and knowledge of golf equipment will be required.

Come work with us, not for us

2nd Swing is a one of a kind, forward thinking, customer-centric golf retail company. Our employees are highly-valued, while working hard in a positive and supportive culture. At 2nd Swing you will find:

  • Vast Exposure to the Golf Industry
  • A Commitment to Total Well-Being
  • Opportunities to Discover Your Fit and Make an Impact
  • A Collaborative and Flexible Environment
Position Responsibilities include:
  • Greeting and building rapport with guests
  • Assist guests in finishing their checkout process
  • Appraise and buy-in merchandise
  • Manage a register throughout the day
  • Answering customer questions in person and over the phone
Please apply if you meet the following requirements:

Must have
  • A love for and experience in the game of golf
  • A minimum of two years of customer service experience
  • Ability to work 20-40 hours per week, as well as opportunities for overtime during busier seasons.
  • Availability to work a flexible schedule based on business needs, including weekends.
Nice to have
  • 1-3 years of customer service experience in the golf industry
  • Above average knowledge of golf equipment and technology
We immerse ourselves in the game of golf through our fun, fast-paced, and unique approach.

Job types: Full-time, Part-time