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Assistant Director, Campus Services
3 months ago
Provides leadership for a facilities area and/or department ensuring cost effective, efficient, safe, and reliable operations consistent with best practices, prescribed quality, and other performance standards. This position is also responsible for the daily operations, maintenance, activities, and staff management for several department within Facilities Services, which may include the following areas: Custodial, Moves & Events and Solid Waste and Recycling.
- Assists with the development, implementation, and management of strategic business plans, budgets, infrastructure plans for assigned area, and manages the business by controlling costs while meeting expected financial results.
- Provides overall leadership for the departments by setting the tone, expectations and providing continuous evaluation, feedback and reports on the department(s) performance. Drafts and implements operating procedures, staff work plans, and Key Performance Indicators (KPI's) to achieve desired accountability, cost controls, compliance and efficiency of the department(s).
- Maintain an understanding of current ideas, research and practices pertaining to the areas of responsibility for this position, through continued study and participation in professional organizations, such as Texas Association of Physical Plant Administrators (TAPPA).
- Develops custodial, solid waste and moves & events staffing plans and oversees staff including hiring, development, motivation and evaluation of staff through coaching, mentoring, and training.
- Establishes an effective culture by ensuring accountability and creating a performance management focus by setting standards and key performance targets in areas of safety, customer complaints, customer deliveries, efficiency, and inventory control.
- Serves as lead project manager on projects. Prepares project cost estimates, scope of work, benchmark of APPA service levels, Request for Proposals (RFP's), Request for Qualifications (RFQ's), and bid/contract documents. Conducts inspection of work, evaluates work, resolves contractor issues, approves pay applications/contract changes, and approves final acceptance of work.
- Directs the custodial services operations, inventory, scheduling, assignment, and reviews the work of staff. Monitors status of work orders; estimates, requests, and purchases materials and equipment; and estimates labor costs.
- Develop short and long-range plans to meet state mandates, negotiates contracts with solid waste haulers, disposal sites and consultants, and makes policy recommendations in the development of solid waste programs and facilities recycling.
- Assist in the continuous integration of sustainable Best Practices into the daily management and operations of the department(s). Responds to emergencies on weekends, holidays, and after hours while ensuring prompt communication to employees, business associates and internal/external customers. Confers with university staff at all levels and provide technical expertise, assistance and advice regarding Campus Service operations, projects and develops and presents recommendations and reports as requested. Performs other job-related duties as required.
Qualifications
Bachelors and 5 years experience
Requires a thorough understanding of both theoretical and practical aspects of an analytical, technical or professional discipline; or the basic knowledge of more than one professional discipline. Knowledge of the discipline is normally obtained through a formal, directly job-related 4 year degree from a college or university or an equivalent in-depth specialized training program that is directly related to the type of work being performed. Requires a minimum of five (5) years of directly job-related experience.