Current jobs related to Customer Account Leader Assc - San Antonio, Texas - StandardAero

  • Accounting Team Leader

    4 weeks ago

    San Antonio, Texas, United States Valero Energy Corporation Full time

    Valero Energy Corporation is seeking a Accounting Team Leader to enhance our finance department. The Accounting Team Leader is responsible for overseeing the designated Operations Accounting activities to guarantee that the company's operations are accurately recorded, and that the sales and purchases of petroleum products, along with associated secondary...

  • Customer Service Team Leader

    4 weeks ago

    San Antonio, Texas, United States UnitedHealth Group Full time

    Position Overview As a Customer Service Team Leader, you will be responsible for overseeing and managing the daily operations of your team. Your role will include: Key Responsibilities Team Coordination: Lead and supervise team members in their daily tasks, ensuring efficiency and effectiveness in all operations. Claims Management: Oversee both...

  • Customer Service Operations Leader

    4 weeks ago

    San Antonio, Texas, United States Community Care Partners Full time

    Position Overview: The Customer Service Operations Leader will spearhead the development and management of our customer service team, ensuring that we uphold our commitment to delivering personalized care through exceptional service.Key Responsibilities:Establish and enhance customer service operations.Assess the requirements for effective service...

  • Accounting Team Leader

    4 weeks ago

    San Antonio, Texas, United States Jobot Full time

    Senior Accountant Role at JobotWe are seeking a knowledgeable Senior Accountant to become a vital part of our innovative team at Jobot. This position presents an excellent chance to collaborate with a prominent organization in managing financial processes, executing thorough analyses, and generating comprehensive reports. The successful candidate will...

  • Customer Support Team Leader

    4 weeks ago

    San Antonio, Texas, United States XPEL Full time

    Position Overview:As a Customer Support Team Leader, you will play a pivotal role in overseeing the daily operations of our customer service team, ensuring exceptional service delivery and fostering a positive work environment.Key Responsibilities:1. Conduct quality assessments and evaluations of customer interactions to provide constructive feedback to team...

  • Customer Service Team Leader

    3 weeks ago

    San Antonio, Texas, United States GetixHealth Full time

    Customer Service Supervisor Position at GetixHealthThe Customer Service Supervisor is essential in driving the effectiveness of the customer service division and the overall success of GetixHealth. This role involves collaborating with representatives and support personnel to facilitate seamless operations. Furthermore, the supervisor interacts directly with...

  • Customer Service Team Leader

    4 weeks ago

    San Antonio, Texas, United States GetixHealth Full time

    Customer Service Supervisor Position at GetixHealthThe Customer Service Supervisor is integral to the effectiveness of the customer service division and the overall success of GetixHealth. This role involves collaborating with representatives and support personnel to ensure seamless operations. The supervisor also interacts with clients and senior management...

  • Customer Success Team Leader

    4 weeks ago

    San Antonio, Texas, United States Chromalloy Full time

    Company OverviewChromalloy is a prominent global engineering and solutions provider. We specialize in delivering aftermarket components, repairs, and solutions that enhance the safety and reliability of aircraft engines and gas turbines. Our expertise encompasses the development, manufacturing, and repair of essential turbine components across various engine...

  • Customer Service Team Leader

    3 weeks ago

    San Antonio, Texas, United States GetixHealth Full time

    Customer Service Supervisor Position at GetixHealthThe Customer Service Supervisor is essential in driving the effectiveness of the customer service division and contributing to the overall success of GetixHealth. This role involves working closely with representatives and support personnel to facilitate seamless operations. The supervisor also interacts...

  • Retail Operations Leader

    4 weeks ago

    San Antonio, Texas, United States James Avery Full time

    Retail Operations Leader - James AveryJob Category: Retail/Sales Requisition Number: MGROV004023Job OverviewThe Retail Operations Leader is a dynamic and self-driven professional, accountable for all sales and operational activities within a premier retail environment. This role is pivotal in enhancing store profitability by achieving or surpassing sales...

  • Operational Delivery Leader

    3 days ago

    San Antonio, Texas, United States Department for Work and Pensions Full time

    Job SummaryThe Department for Work and Pensions is seeking a highly skilled and experienced Operational Delivery Leader to join our team. As a key member of our Senior Leadership Team, you will be responsible for driving performance and delivering a positive and efficient service to our customers.Key ResponsibilitiesManage a large Operational Delivery arm of...

  • Account Manager

    6 days ago

    San Antonio, Texas, United States Esri Full time

    OverviewWe are seeking a highly skilled and experienced professional to join our Commercial Health account team at Esri. As a key member of our team, you will play a critical role in identifying and implementing strategies that drive business growth and improve customer outcomes.At Esri, we are committed to delivering exceptional value to our customers...

  • Operations Leader

    2 weeks ago

    San Antonio, Texas, United States BOEING Full time

    Job SummaryWe are seeking a highly experienced and skilled Operations Leader to join our team at Boeing. As a key member of our organization, you will be responsible for leading the planning, execution, and completion of complex projects and programs.Key ResponsibilitiesLeadership and Management: Provide strategic leadership and guidance to a team of...

  • Agriculture Account Manager

    2 days ago

    San Antonio, Texas, United States Esri Full time

    About the RoleWe are seeking an experienced Account Manager to join our Commercial Agriculture team at Esri. As an Account Manager, you will be responsible for building and maintaining relationships with our customers in the agriculture industry, identifying new business opportunities, and developing strategies to drive growth and revenue.Key...

  • Customer Service Representative

    2 weeks ago

    San Antonio, Texas, United States Rollins Full time

    About the RoleWe are seeking a highly motivated and organized Customer Service Specialist to join our team at Rollins, a global leader in pest management services. As a Customer Service Specialist, you will play a critical role in delivering exceptional customer experiences and ensuring the success of our customers.Key ResponsibilitiesContact customers to...

  • Account Manager

    7 days ago

    San Antonio, Texas, United States Esri Full time

    OverviewWe are seeking a highly skilled and experienced professional to join our Commercial Health account team at Esri. As a key member of our team, you will play a critical role in identifying and implementing strategies that drive business growth and improve customer outcomes.At Esri, we are committed to delivering exceptional value to our customers...

  • Financial Operations Leader

    3 weeks ago

    San Antonio, Texas, United States Jobot Full time

    Industry Overview:Join a leading organization in the Construction Sector that values innovation and growth. We are currently seeking a seasoned Financial Operations Leader to enhance our financial management team.Position Summary:The successful candidate will be instrumental in overseeing our financial processes, ensuring the integrity of our financial...

  • Insurance Account Manager

    3 weeks ago

    San Antonio, Texas, United States Independent Insurance Agents of Texas (IIAT) Full time

    Job SummaryWe are seeking a highly skilled Insurance Account Manager to join our team at Independent Insurance Agents of Texas (IIAT). As a key member of our organization, you will be responsible for maintaining strong relationships with our clients, providing exceptional customer service, and driving business growth.Key ResponsibilitiesClient Service:...

  • Finance Operations Leader

    4 weeks ago

    San Antonio, Texas, United States Creative Financial Staffing Full time

    Finance Operations LeaderCreative Financial Staffing is representing a dynamic organization that focuses on acquiring specialized software firms that cater to essential business functions. As the company undergoes significant expansion through both acquisitions and organic growth, they are in search of a driven and accomplished Finance Operations Leader to...

  • Retail Operations Leader

    4 weeks ago

    San Antonio, Texas, United States Genuine Parts Company Full time

    Job OverviewAre you enthusiastic about guiding teams, enhancing performance, and boosting profitability? If you possess experience in sectors such as automotive, fleet management, heavy machinery, dealerships, or retail, we have an exciting opportunity for you.We are in search of a dynamic and experienced Retail Operations Leader to become a vital part of...

Customer Account Leader Assc

3 months ago

San Antonio, Texas, United States StandardAero Full time

Build an Aviation Career You're Proud Of

As a Customer Account Leader Associate, you will act as a liaison between operations, engineering, materials, sales and the customer for product transactions in support of all types of aviation customers. This role involves understanding and implementing solutions to maximize the customer experience and the financial requirements of the business unit.

What you'll do:

Specific Accountabilities:

  • Act as an advocate for external and internal clients, demonstrating accountability and a commitment to excellence to both the external customer and the company.
  • Influence others to ensure customer satisfaction is maintained and company standards and profit margins are maximized.
  • Collaborate with others to ensure transaction timelines are met or exceeded.
  • Demonstrate problem solving skills and support continuous improvement practices.
  • Adapt to change, demonstrating proactive thinking, assertiveness and initiative to identify potential issues/problems before they arise.
  • Build relationships with both external and internal clients.
  • Support achievement of Key Performance Indicators (KPIs).
Product Related:
  • Read and interpret contractual documents to determine requirements for the creation and distribution of production documents using language in clear and concise manner.
  • Receive, process, and verify customer orders for purchases using company systems and customer purchase orders to verify the accuracy of information/orders.
  • Ensure customer requirements and expectations are confirmed, documented, and communicated to the appropriate team members for the BU/site.
  • Prepare, generate and distribute reports, order acknowledgments, estimates and invoices as required.
  • Apply basic project management principles to day-to-day tasks.
  • Initiate the required action for response to customer service requests for workscope/order changes, including the maintenance of order information files, and communicates changes to the appropriate personnel. Liaise with cross-functional teams (engineers, operations, logistics, quality, finance and materials).
  • Provide customers with product information including pricing, scheduling, delivery and/or backorder availability and functionally equivalent part alternatives.
  • Manage customer visits and acts as the primary contact between the customer and production operations regarding expected completion dates, tracing and expediting shipments as needed.
  • Validate inventory costs, explaining pricing, price increases, estimate and invoice changes to customers.
  • Manage customer expectations with respect to estimate changes, summarizing cost-benefit and qualifying repair development costs to customers.
  • Support customer concerns, coordinate warranty and/or assists in resolving warranty claims; issues core credits and debits for claims and invoice errors, if applicable.
  • Review and coordinate all contract/transaction work for the business unit/site, ensuring both parties adhere to the terms of the contract/agreement.
  • Maintain data in the Customer Relationship Management (CRM) or (SFDC) database.
  • Maintain documents as per company, customer, and regulatory standards and process. Assure required information is entered into the appropriate computer systems (internal and external).
Service Related:
  • Project a positive image in representing the corporation to clients and the community; hosts and coordinates customer visits as needed.
  • Cultivate customer loyalty through a commitment to customer satisfaction.
  • Support preparation of proposals, quotes and presentations.
  • Receive, evaluate and answer customer, internal organization or sales force inquiries regarding a variety of order-related or service issues. Supports the settlement of customer complaints.
General Accountabilities:
  • Responsible for observing and reporting any issues or concerns in support of the company-wide quality, environmental and Safety Management System SMS policies.
  • Carries out additional projects as assigned.
Education requirements:

Bachelor's degree in business administration, Commerce, related field or equivalent. Prior Aerospace experience preferred but not required.

Required Skills/Experience:
  • Ability to communicate effectively with customers (both internal and external), demonstrating effective use of written, verbal, non-verbal, and active listening skills, employing relevant knowledge, skills, and judgment to achieve organizational goals. Adapts language appropriate to the audience.
  • Strong planning, organizational, analytical, decision making and problem solving skills while demonstrating situational awareness.
  • Strong interpersonal and teamwork skills that include, conflict resolution and customer service.
  • Ability to demonstrate patience, tact and empathy when working with others. Values positive feedback, inviting participation and feedback from other members of the team.
  • Working Knowledge in production management, inventory purchasing and sales/marketing computer information systems.
  • Working knowledge of PC's in the current company operating system environment including the use of Microsoft Office software with the ability to adapt to changes in technology (both hardware and software).
  • Knowledge of aerospace and technical skills appropriate to role.
Benefits that make life better:
  • Comprehensive Healthcare
  • 401(k) with 100% company match; up to 5% vested
  • Paid Time Off starting on day one
  • Bonus opportunities
  • Health- & Dependent Care Flexible Spending Accounts
About Us

Raising the Standard of Excellence since 1911

With over a century of proven excellence, StandardAero has become an industry leader in MRO services and customized solutions in the aerospace field. Our shared values and learning-based culture inspire our team to exceed their potential and power our customers' missions worldwide. With on-the-job training, advancement opportunities, and excellent benefits, StandardAero invites you to experience a fulfilling and meaningful career with us.

Inclusivity Is Our Standard

It is StandardAero's policy to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Our supportive environment celebrates diversity with no room for harassment or discrimination of any kind. We invite you to bring your authentic self to our team and experience our welcoming culture.

Aero