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Dispatcher/customer Service
2 months ago
ABOUT THE JOB:
This is a full-time Dispatcher role where you will be responsible for the company trucking including loading, routing, delivery schedules and supporting the customers
About You:
You are a team player who is dependable, well-organized, problem-solving and goal-oriented. You are consistent, level headed, and unafraid of getting your hands dirty. You are able to handle direction. You're able to work independently, as well as with other managers and subordinates. You strive to get the job done as efficiently as possible with the least amount of drama. You have good customer service skills.
Dispatcher Qualifications:
- Must have knowledge of all 5 boroughs, Long Island, New jersey
- Valid driver's license
- 5+ years of dispatching experience
- Sense of urgency with good follow up skills
- Good organizational skills
- Customer service skills
Responsibilities:
- Maintain contact with drivers throughout their shifts and address any routing issues they might have
- Follow detailed processes, checklists, and other company policies
- Supervising and instructing
- Act proactively ensuring On Time Performance of Deliveries
- Ensure drivers are maintaining their routes.
- Oversea loading, unloading of trucks for daily deliveries
- Respond to customer inquiries related to deliveries
Schedule:
- Monday to Friday 7AM to 4:45 PM
Pay:
From $24.00 per hour
Benefits:
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
- Overtime
Education:
- High school or equivalent (preferred)
Experience:
- Dispatching: 10 years (preferred)
Work Location:
In person