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Behavioral Health Care Advocate
3 months ago
The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best.
Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities.Come make an impact on the communities we serve as you help us advance health equity on a global scale.
Join us to start Caring. Connecting. Growing together.
As a Facility Based Behavioral Health Care Advocate, you will be responsible for utilization review of behavioral health and substance abuse cases.
You'll have a direct impact on the lives of our members as you recommend and manage the appropriate level of care throughout the entire treatment plan.
Position is fully remote. Work schedule is Monday-Friday, 9:30am-6:00pm CSTPrimary Responsibilities:
Focus on initial and concurrent reviews for higher levels of care
Inpatient admission for psychiatric and chemical dependency patients via telephone
Make patient assessments and determine appropriate levels of care
Obtain information from providers on outpatient requests for treatment. Facility Based Care
Advocates only work with providers for outpatient request prior to discharge from inpatient, residential and partial levels of care
Determine if additional clinical treatment sessions are needed
Manage inpatient and outpatient mental health/substance abuse cases throughout the entire treatment plan
Administer benefits and reviewing treatment plans
Coordinate benefits and transitions between various areas of care
Identify ways to add value to treatment plans and consult with facility staff or outpatient care providers on those ideas
Oversee the facility based care experience
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
Master's degree in Psychology, Social Work, Counseling, or Marriage or Family Counseling; or Licensed Ph.
D.
Active, unrestricted clinical mental health license to practice independently in the state of Louisiana
2+ years of post-master's experience in a related behavioral health environment
Access to install secure high-speed internet via Cable Broadband, DSL, or Fiber at home
Dedicated, distraction-free workspace at home
Willing to work weekday holidays on a rotating basis, depending on business needs
Preferred Qualifications:
Inpatient experience
Dual diagnosis experience with mental health and substance abuse
Experience working in an environment that required coordination of benefits and utilization of multiple groups and resources for patients
Experience working with the Medicaid population
Experience working with the Medicare population
*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone.
Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes.
We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.
Diversity creates a healthier atmosphere:
UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.