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Enrollment Operations Specialist

3 months ago

Canton, Ohio, United States Walsh University Full time

Job Details

Job Location: Main Campus - North Canton, OH

Position Type: Staff (Full-Time)

Salary Range: Undisclosed

Description

Position Summary

Walsh University is seeking an Enrollment Operations Specialist to support Degree Completion and Graduate Admissions recruitment and enrollment operations. This position is responsible for the day-to-day data and communication management for the department. Primary responsibilities include running enrollment reports, importing and updating student information, assisting with email communication and recruitment mailings, transfer evaluations and proper organization of the CRM database.

Essential Duties and Responsibilities

The essential functions include, but are not limited to the following:

  • Reports directly to the Director of Degree Completion and Graduate Program Enrollment
  • Assists the Director of Enrollment Operations with tasks that support admissions processes
  • Coordinates the processing of all applications and supporting documents
  • Assists with data entry into CRM as well as entering, updating and maintaining student information
  • Compiles and submits electronic record files for all Degree Completion and Graduate applicants upon enrollment
  • Assists with running necessary enrollment reports
  • Performs credit evaluations for degree completion inquiries and applicants
  • Maintain transfer equivalencies in TES (Transferology)
  • Oversees the collection of public records requests to increase prospect volume
  • Builds and maintains event campaigns in enrollment CRM
  • Assists with email communication and recruitment mailings
  • Research adult enrollment trends and application requirements at like universities
  • Prospect new admission pathway opportunities with community college partners
  • Perform all other related duties as assigned or required

Required Qualifications (Knowledge, Skills, and Abilities)

Must understand and support the Mission, Vision and Code of Ethical Conduct of Walsh University, as a Catholic higher education university as expressed in Ex Corde Ecclesiae, and possess the following:

Education: Bachelor's Degree is required.

Work Experience
  • One to three years related experience, or equivalent combination of education and experience.
  • Experience with mainframe systems Banner (SIS) and Salesforce (CRM) preferred.
  • Experience creating automated workflows and communications preferred.
Skills and abilities
  • Professional demeanor and ability to interact with charity towards students, staff and faculty. Positive attitude a must.
  • Strong organizational skills and attention to detail.
  • The ability to work independently and on a team to collaborate with internal and external parties.
  • Ability to resolve problems and to develop relevant alternatives and recommendations.
  • The qualified candidate must be able to work within deadlines and have the ability to communicate well, both orally and in writing.
  • Commitment to the University mission.

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

  • Normal day-to-day functions include sitting, standing, and walking -- between offices and campus buildings
  • Ability to work non-traditional business hours including evenings and weekends as needed
  • Sitting for prolonged periods of time
  • Gross and fine manipulation
  • Vision to read printed materials and a computer screen
  • Hearing and speech to verbally express information or instructions
  • Ability to interact and communicate with members of the University and others as necessary

Application Instructions

Applicants must submit a completed online application and any additional documents requested by the search/interview committee. This may include resume, unofficial transcripts, etc.

About Walsh University

Walsh University is seeking a dynamic, energetic, and passionate individual who is enthusiastic about the environment found on a private, values based, Catholic liberal arts campus. Walsh University believes in the desirability of a small university that promotes academic excellence, a diverse community and close student-teacher interactions. A commitment to the Judeo Christian tradition, diversity and service learning are critical to the mission of Walsh University. Walsh University is committed to principles of equal opportunity and is an equal opportunity employer.

Qualifications