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Customer Service Team Member

3 months ago

Youngstown, Ohio, United States Modwash Full time

Customer Service Representative - Entry Level

We are currently seeking a dedicated Customer Service Representative to join our team in Youngstown, OH. As a key member of our staff, you will play a crucial role in ensuring that all guests have an exceptional experience at our facility. Your responsibilities will include educating guests on the advantages of our memberships, guiding them through the wash process, and maintaining the cleanliness and presentation of the site.

  • Provide excellent customer service to all guests
  • Assist both team members and customers effectively
  • Inform customers about the benefits of our membership options
  • Guide customers through the wash experience
  • Aim to exceed service targets and contribute to sales goals
  • Ensure that the facility is kept clean and meets company standards

Requirements:

  • High school diploma or equivalent
  • Prior experience in customer service, retail, production, or car wash industry is a plus
  • Strong interpersonal skills
  • Positive attitude and high energy level
  • Ability to work outdoors in various weather conditions and follow a flexible schedule

Additional Information:

  • Education: High school diploma or equivalent
  • Experience: Customer service, retail sales associate, or production associate preferred
  • Physical Demands: Lifting up to 25 pounds, quick responses to sounds, moving in different terrains, climbing ladders safely, working in extreme weather conditions
  • Pay Type: Hourly
  • Hiring Rate: $11.00