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IP Network Operations Specialist
3 months ago
Job Title: Network Operations Specialist
Company: Insight Global
This position oversees the geographically dispersed network and team within North America, providing front-line support for customers and field teams to troubleshoot and devise solutions for mission-critical programs.
Key Responsibilities:
- Offering remote support for CISCO network equipment
- Directly collaborating with customers, requiring strong customer service skills
- Onsite presence in Melbourne, FL, with the need to obtain Public Trust clearance
We are dedicated to fostering diverse and inclusive environments where individuals can freely express themselves at work daily. As an equal opportunity employer, we value each individual and ensure fair consideration for employment based on various factors. Should you require assistance or accommodations during the application process due to a disability, please reach out to us.
Skills and Qualifications:
- Bachelor's Degree with 2 years of experience or Associate's Degree with 6 years of experience
- 3-5 years of NOC environment experience
- Proficiency in Layer 1 troubleshooting
- Experience in remote technical support for CISCO network equipment
- Eligibility for Public Trust clearance
- Ability to work in a 24x7 network control setting
- CCNA or CCNP certification, flexibility, and knowledge of physical layer and routed technologies
- Familiarity with Network Management systems and tools
- Expertise in remote maintenance and repair of CISCO network equipment
