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Madison Ave

3 months ago

New York, New York, United States Rhone Apparel Inc Full time
About the Company:

Founded in 2014, Rhone is a performance lifestyle brand dedicated to championing mental fitness. Engineered for optimal style, comfort, and performance, our clothing is designed to enhance every aspect of the active individual's life. Led by brothers Nate & Ben Checketts, Rhone is fueled by a clear vision: positively impacting lives through a commitment to mental fitness, inspiring community, and crafting performance-driven products. Rhone's purpose is straightforward yet impactful: to inspire those who challenge themselves in their relentless pursuit of progress. In addition to a robust E-commerce business and a strong wholesale presence, Rhone currently has 15 retail stores across the U.S., all of which are used for building community through various initiatives such as the brand's signature Mind & Muscle events.

About the role:

The Retail Associate will work on the frontlines ensuring that every customer has a positive and comfortable experience. The Retail Associate will be an ambassador of Rhone and a representation of its principles (Gritty, Responsible, Evolving, Authentic, and Team Centered). They should have a passion for fitness and living a healthy lifestyle.

What you'll do:
  • Deliver results while putting the customer first and applying an omni-channel mindset
  • Build relationships with customers, team members and business partners
  • Be a Rhone product knowledge expert educating customers on features and benefits
  • Assess the customer's individual needs providing product recommendations
  • Support all areas of the selling floor including fitting rooms and point of sale
  • Assist with replenishment, visual standards, and other operational tasks
  • Take initiative by jumping in on any task, asking questions and sharing ideas
  • Demonstrate inclusive behavior across team and customers
What you'll bring:
  • Strong interpersonal communication and customer service skills
  • A positive attitude and an upbeat personality
  • The ability to utilize technology effectively and engage with customers and your team to meet goals
  • The willingness to learn, be open to feedback and takes action as required
  • Ability to learn procedural knowledge acquired through on-the-job training
  • Ability to handle customer interactions and potential issues/concerns courteously and professionally
  • Ability and desire to work in a tight-knit team environment
Job Requirements:
  • Willing to work a flexible schedule including evenings, weekends, and holidays
  • Available to work a minimum of 2 4-hour shifts weekly
  • Must adhere to scheduled shifts with punctuality
  • Ability to lift 25 pounds
  • Comfortable climbing ladders, moving around regularly, and standing for extended periods
  • Must be legally authorized to work in the United States
  • Must be 18 years of age or older
What you'll get:
  • Generous clothing discount and quarterly clothing allowance
  • Paid Sick Time
  • Bonus Incentive Program
  • 10 Company Holidays annually
  • 401(k) plan with Company matching (limited)
Other details:
  • Primary location: Madison Ave, NYC
  • Reports to: Store Manager
  • The hourly pay range for this role is $17-$20 per hour
Rhone Apparel, Inc is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status.