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Vice President of Operations

3 months ago


Dallas, Texas, United States Careerbuilder-US Full time

Vice President of Operations Position at Real Estate and Asset Management Company

Job Summary

Lead the implementation of operational strategies and objectives across multiple revenue generating departments. Understand each product and manage improvement of operational efficiency. Exceed product delivery of overall customer satisfaction based on established production indicators. Consistently challenge each aspect of the operational process to improve product margin. Meet with Customers and Vendors to enhance relations and ensure their expectations. Collaborate with finance and technology to optimize product operations and gross margins while managing an expense budget within the company's expected variance each month. Research, analyze, validate, and document effectiveness of existing operational business processes to develop strategies for meeting Company goals and objectives.

Job Responsibilities

  • Manage **staffing, supervision, scheduling, development, evaluation, and performance
  • Implement process changes, enhancements, and modifications to facilitate new or improved business processes. Communicate such changes and modifications to department heads using appropriate communication tools
  • Responsible for developing and managing department budget
  • Set performance goals for each department and direct report
  • Monitor department performance against goals to ensure exceeding customer expectations
  • Interact with Client Manager, Sales, or others as necessary to ensure client satisfaction
  • Collaborate in planning, designing, developing, testing, and implementing new technology or enhancements to existing technology
  • Establish/Enhance and oversee performance reporting systems
  • Support all departments in achieving production goals
  • Work with department heads to keep all company policy and procedure manuals up to date
  • Provide relevant monthly operating data to President
  • Understand and align with the company's goals and objectives
  • Contribute to corporate strategic planning when required
  • Foster a work environment that fosters positive energy, creativity, and teamwork among associates.