Current jobs related to Front Desk Agent - Grand Rapids, Michigan - CityFlatsHotel

  • Front Desk Agent

    1 day ago

    Grand Rapids, Michigan, United States Spirehotels Full time

    Job Title: Guest Service Agent/Front DeskJob Summary:We are seeking a highly skilled and customer-focused Guest Service Agent/Front Desk to join our team at DoubleTree by Hilton Grand Rapids Airport. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable experience...

  • Front Desk Supervisor

    1 week ago

    Grand Rapids, Michigan, United States Amway Grand Plaza Full time

    Front Desk Supervisor Job DescriptionAt Amway Grand Plaza, we're committed to delivering exceptional experiences for our guests. As a Front Desk Supervisor, you'll play a vital role in ensuring our hotel's front desk operations run smoothly and efficiently.Key Responsibilities:Supervise front desk staff to maintain high standards of service and adhere to...

  • Front Desk Representative

    2 days ago

    Grand Rapids, Michigan, United States Hospitality Ventures Full time

    Front Desk AgentCourtyard by Marriott Grand Rapids Airport, Grand Rapids, MIAbout the RoleWe are seeking a friendly and approachable Front Desk Agent to join our team at Courtyard by Marriott Grand Rapids Airport. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for ensuring their stay with us is...

  • Front Desk Representative

    4 days ago

    Grand Rapids, Michigan, United States Aimbridge Hospitality Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at the Holiday Inn Grand Rapids. As a Front Desk Agent, you will be responsible for providing exceptional guest service, registering guests, and ensuring a smooth and efficient check-in and check-out process.Key Responsibilities:Register guests and process...

  • Front Desk Representative

    7 days ago

    Grand Rapids, Michigan, United States Aimbridge Hospitality Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at the Holiday Inn Grand Rapids. As a Front Desk Agent, you will be responsible for providing exceptional guest service, registering guests, and ensuring a smooth and enjoyable stay for our guests.Key Responsibilities:Register guests and process check-ins and...

  • Front Desk Representative

    7 days ago

    Grand Rapids, Michigan, United States InnVentures IVI LP Full time

    Job Title: Front Desk AgentWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at InnVentures IVI LP. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a memorable experience for all.Key Responsibilities:Ensure a smooth and...

  • Front Desk Representative

    2 weeks ago

    Grand Rapids, Michigan, United States InnVentures IVI LP Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at InnVentures IVI LP. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a memorable experience for all.Key ResponsibilitiesEnsure a smooth and efficient check-in...

  • Front Desk Representative

    1 week ago

    Grand Rapids, Michigan, United States TownePlace Suites Seattle Southcenter Full time

    {"title": "Front Desk Agent", "description": "Deliver Exceptional Guest ExperiencesAs a Front Desk Agent at TownePlace Suites Seattle Southcenter, you will be the first point of contact for our guests, setting the tone for their stay. Your warm and welcoming demeanor will make a lasting impression, ensuring our guests feel valued and cared for.We offer a...

  • Front Desk Representative

    2 weeks ago

    Grand Rapids, Michigan, United States TownePlace Suites Seattle Southcenter Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at TownePlace Suites Seattle Southcenter. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a memorable stay.Key ResponsibilitiesGuest Check-In/Check-Out: Ensure a...

  • Front Desk Associate

    6 days ago

    Grand Rapids, Michigan, United States Spirehotels Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Guest Service Agent/Front Desk to join our team at DoubleTree by Hilton Grand Rapids Airport.This role is responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable experience from check-in to check-out.Key ResponsibilitiesGreet and register guests, providing...

  • Front Desk Associate

    2 weeks ago

    Grand Rapids, Michigan, United States Bowlero Corporation Full time

    Join Our Team at Bowlero CorporationAbout the Role:We are seeking a highly motivated and enthusiastic Front Desk Attendant to join our team at Bowlero Corporation. As a Front Desk Associate, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service and ensuring a positive experience for all...

  • Front Desk Receptionist

    1 week ago

    Grand Rapids, Michigan, United States BrightSpring Health Services Full time

    {"h1": "Front Desk Receptionist", "p": "We are seeking a Front Desk Receptionist to join our team at Gateway Pediatric Therapy. As a Front Desk Receptionist, you will be the first point of contact for our clients and their families, providing a warm and welcoming experience. Your role will involve answering phones, taking messages, and transferring calls, as...

  • Front Desk Supervisor

    3 days ago

    Grand Rapids, Michigan, United States Aimbridge Hospitality Full time

    Job SummaryThe Front Desk Supervisor is a key member of the hotel team, responsible for providing exceptional guest service and ensuring a smooth check-in and check-out process. This role requires strong communication and problem-solving skills, as well as the ability to work effectively in a fast-paced environment.ResponsibilitiesAssist the Front Desk...

  • Front Desk Coordinator

    3 weeks ago

    Grand Rapids, Michigan, United States APPS Paramedical Services Full time

    About the RoleWe are seeking a highly organized and detail-oriented Front Desk Coordinator to join our team at APPS Paramedical Services. As a key member of our administrative team, you will be responsible for providing exceptional customer service, managing front desk operations, and supporting our medical professionals.Key ResponsibilitiesFront Desk...

  • Front Desk Associate

    3 days ago

    Grand Rapids, Michigan, United States Drury Hotels Full time

    Unlock Your Potential at Drury HotelsAt Drury Hotels, we're not just looking for employees - we're looking for team members who share our passion for delivering exceptional guest experiences. As a Guest Service Agent, you'll be the face of our hotel, ensuring that every guest feels welcome and valued.What You'll Do:Provide exceptional guest service, ensuring...

  • Front Desk Supervisor

    12 hours ago

    Grand Rapids, Michigan, United States Aimbridge Hospitality Full time

    Job SummaryThe Front Desk Supervisor is a key member of our hotel team, responsible for providing exceptional guest service and ensuring a smooth check-in and check-out experience. This role requires a high level of attention to detail, excellent communication skills, and the ability to work well under pressure.ResponsibilitiesAssist the Front Desk Manager...

  • Front Desk Coordinator

    3 days ago

    Grand Rapids, Michigan, United States Khan Law Firm PLLC Full time

    Front Desk AdministratorWe are seeking a highly organized and detail-oriented Front Desk Administrator to join our team at Khan Law Firm PLLC.The ideal candidate will be responsible for providing exceptional customer service, managing front office operations, and supporting our team members with administrative tasks.Key Responsibilities:Manage front office...

  • Front Desk Representative

    2 days ago

    Grand Rapids, Michigan, United States Goldfish Swim School Full time

    Job Title: Front Desk RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Front Desk Representative at Goldfish Swim School - Grand Rapids.Job Summary:The Front Desk Representative will be the first point of contact for potential and current customers, providing exceptional customer service and ensuring a...

  • Front Desk Receptionist

    2 days ago

    Grand Rapids, Michigan, United States BrightSpring Health Services Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Front Desk Receptionist to join our team at Gateway Pediatric Therapy. As a key member of our front office staff, you will be responsible for providing exceptional customer service to our clients and their families, while also maintaining a high level of administrative accuracy and...

  • Front Desk Associate

    2 days ago

    Grand Rapids, Michigan, United States Bowlero Corporation Full time

    Become a Part of the Fun!Imagine your ideal job, and then add bowling, arcade games, and daily parties. At Bowlero Corp, we're not just a workplace - we're the start of a bowled new career as a Greeter/Counter Desk Associate.As a key member of our team, you'll be responsible for providing exceptional customer service, managing front desk operations, and...

Front Desk Agent

3 months ago

Grand Rapids, Michigan, United States CityFlatsHotel Full time

Responsibilities & Duties:

  • Welcome guests at arrival and assist them as needed throughout their stay as a friendly and informative Front Desk Agent
  • Complete all checkin and checkout tasks
  • Manage thirdparty, Choice Hotel, and event related reservations
  • Accommodate guest requests
  • Address and resolve issues at hotel
  • Liaise with housekeeping staff to ensure all rooms are clean, tidy, and in ready status to accommodate guests' needs
  • Review and assist with group reservations and arrange services for VIP customers and event attendees
  • Upsell guest rooms, Choice Privileges membership, a la carte items, and amenities when appropriate (Parlour, Gatherings, CityBru, CitySen Lounge, Romance Package, and Beer Package)
  • Maintain a neat and tidy front desk all while striving to offer creative ideas that may improve efficiency, organization, and overall experience for employees and guests
  • Assist guests as a concierge for the Downtown Grand Rapids area
  • CityBru:Assist guests at cash register with Micros POS, create signature lattes, follow food safety rules, daily cash log, restock, and inventory.

Hours (Part-Time: 3-4 shifts per week):

  • 1st Shift: 7am3pm
  • Mid Shift (Occupancy above 70%): 11am7pm or 1pm9pm
  • 2nd Shift: 3pm11pm

Benefits:

  • Choice Hotels E.A.R.N
  • Choice Hotels Employee Rate
  • Employee Discounts at CitySen Lounge, CityBru, Parlour, and more
  • Training and growth offered in events, food and beverage, housekeeping, hotel management, and so much more
-
Note:Employee's are responsible for their own parking expense and this is a non-benefits eligible part time position.

Job Type:
Part-time

Pay:
From $15.00 per hour

Benefits:

  • Employee discount

Schedule:

  • 8 hour shift
  • Evening shift
  • Holidays
  • Monday to Friday
  • Weekends as needed

Work setting:

  • Inperson

Work Location:
In person