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Information Systems Change Manager

3 months ago

Fort Belvoir, Virginia, United States Logistics Management Institute Full time

Overview:


LMI is a consultancy dedicated to powering a future-ready, high-performing government, drawing from expertise in digital and analytic solutions, logistics, and management advisory services.

We deliver integrated capabilities that incorporate emerging technologies and are tailored to customers' unique mission needs, backed by objective research and data analysis.


Seeking an IT System Change Management Specialist to join a team supporting Global Force Information Management (GFIM) capabilities for the US Army.

Assist with solution design to implement demands and changes to systems and manage requests through the change management process. Perform requirements gathering, develop resource plans, and facilitate the request process from demand to implementation.

Responsibilities:


Provide functional, technical, and business support for data management, data integrity and data accuracy of Army Defense Business Systems implementations.

Provide technical expertise to support data system initiatives.

Review requirements and related development recommendations, deliverables, and work-products to ensure they support accurate solution implementation.


Manage Changes through the change management process by documenting requirements and capturing the level of effort to develop resource plans, participate in Configuration Control Boards (CCBs) to make recommendations to the validity of the technical solution for proposed Change Requests (CRs).

Actively participate in agile events and provide critical feedback for prioritization, resource allocation, and scheduling.

Review technical deliverables to ensure a) requirements are complete, consistent, unambiguous, and testable; b) requirements meet evaluation criteria for system maintainability, reliability, and usability; and c) requirements adhere to the system documentation methodology.


Lead or support Integrated Product Teams (IPTs) including development of agendas and content, and identify, follow-up and track action items through completion.

Identify and document issues, risks, and recommendations for implementation of demands and requested system/solution changes.

Ensure demands and related solutions comply with audit and cyber policy and procedures.

Support responses to audit artifact requests and support related Audit team activities as needed.


Works with the development teams to identify and update missing artifacts to change requests moving through the landscape to ensure quality standards are adhered to.

Verifies change requests are complete and accurate prior to submitting to leadership for deployment approval.

Qualifications:

Required:
Bachelor's degree in Information Technology, Computer Science, or related field.

7-12 years demonstrated experience designing, implementing, and monitoring IT solutions.

Technical background in AWS, cloud technologies and concepts, data platforms, and low-code / no-code Application layers.

Experience with JIRA, ServiceNow or similar service platform.

Release management, development management, integration management, test management experience and project management / scheduling experience.

Ability to capture functional specifications and translate that into technical requirements.

Must possess and maintain a DoD Secret Security Clearance.

Agile experience.

Desired:
SAFe Agile certification

Information Technology CM Certifications