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Front Desk Receptionist

3 months ago

Nashua, New Hampshire, United States Sunnyside Acura Full time

Receptionist
Immediate opening for receptionist - concierge at busy high-line automotive dealership. The position requires superior phone skills, professional friendly attitude, organized approach to completing tasks, and excellent follow through.

Hours include:
Monday, Wednesday, Thursday, Friday 9-6. Saturday 9-5. Closed Sundays.

Essential Duties

  • Greets showroom customers and determines the nature of their visit.
  • Obtains and records basic customer information, using dealership CRM.
  • Answers basic customer inquiries. Refers more extensive inquiries to the appropriate person.
  • Directs customers to the correct department, notifies the appropriate salesperson that a customer is waiting, or introduces the customer to a salesperson.
  • Answers inbound phone calls. Re-Directs as needed.
  • Takes payment from clients.
  • Serves as clerical backup (accounting/filing).
  • Maintains professional appearance.
  • Other tasks as assigned.
Previous experience in customer service, with a multi-line phone system, cash and credit card transactions necessary. Basic understanding of automotive systems a plus. Reliability is a must.

Client satisfaction is our number one priority.


We offer great pay, a new facility, a real opportunity to advance your career, a complete benefits package, onsite training, free Starbucks coffee in house, employee events, health/life/disability insurance, and a company paid associate vehicle lease plan (for full time employees).

We have a gifted team of individuals who all work to provide the finest customer experience anywhere. Join us and be part of one of the most highly recognized Acura retailers in the country.

Pay:
$ $20.00 per hour

Expected hours: 40 per week

Benefits:

  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Paid time off
  • Professional development assistance
  • Tuition reimbursement

Schedule:

  • 8 hour shift

Education:

  • High school or equivalent (preferred)

Experience:

Microsoft Office: 1 year (preferred)
Customer Service: 1 year (preferred)

Work Location:
In person