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Director, Student Retention and Success

3 months ago

Moscow, Idaho, United States University of Idaho Full time
Position Details

Position Information

Internal Posting?

Posting Number
SP004418P

Position Title
Director, Student Retention and Success

Division/College
College of Agricultural & Life Sciences

Department
College of Agricultural & Life Sciences

Location
Moscow

Posting Context Statement

The Academic Programs department works hard to ensure the academic success of each CALS student, while supporting student engagement activities, assisting with internship and career preparation and promoting the college to future students.

Position Overview

The Director of Student Retention and Success provides support and education to elevate students' learning experience at the University of Idaho. The Director fosters student success by building positive and professional student relationships and implementing proactive strategies that help students fulfill their educational goals. The Director will have content expertise in the College of Agriculture & Life Science (CALS) academic programs and help students select courses and engage in opportunities consistent with their developing goals and interests. This position will also support students' timely progress toward degree completion. Additional duties include, but are not limited to, providing information and clarification regarding university academic policies, creating rapport with academic advisors in CALS and across campus, and referring students to appropriate campus resources.
This position is expected to work collaboratively with university partners to ensure students have access to all campus support and enrichment opportunities.

Unit URL



Position Qualifications

Required Experience
  • Experience delivering student-centered customer service
  • Experience presenting information to individuals, small, and large groups
  • Experience compiling and analyzing information for leadership/administrative decisions
  • Experience interpreting and applying standards and regulations
Required Education
  • Bachelor's degree
Required Other
  • Ability to travel
  • Ability to work nonstandard business hours including selected evenings and weekends
Additional Preferred
  • Master's Degree or professional experience working with college students.
  • Demonstrated experience providing academic advising in a higher education setting.
  • Experience working successfully with students and colleagues.
  • Experience establishing and maintaining quality professional relationships.
  • Experience analyzing information to identify and define problems/alternatives and developing recommendations.
  • Knowledge of University of Idaho academic rules and regulations for undergraduate level advising.
  • Knowledge of student development theory and advising best practices.
  • Ability to communicate effectively, both in writing and orally, complex ideas in a manner that adapts to student needs and to articulate program requirements to a variety of audiences, including students, parents, faculty, and campus partners.
  • Ability to display organizational skills and to successfully manage competing priorities.
  • Ability to work independently and take initiative with new and existing projects.
  • Ability to motivate, encourage, and support students to recognize their potential and meet challenges.
Physical Requirements & Working Conditions

Degree Requirement
Listed degree qualification is required at time of application

Posting Information

FLSA Status
Overtime Exempt

Employee Category
Exempt

Pay Range
$49,088.00 annually or higher depending on experience and education

Type of Appointment
Fiscal Year

FTE

1.0

Full Time/Part Time
Full Time

Funding

A visa sponsorship is available for the position listed in this vacancy.
No

Posting Date
05/03/2024

Closing Date

Open Until Filled
Yes

Special Instructions to Applicants

Applications received by May 20, 2024 will receive first consideration.

IMPORTANT: To be considered, your "Letter of Qualification" must address EACH of the minimum qualifications, including pertinent education and/or experience. In addition, to improve your ranking during the evaluation process, address as many of the Preferred Qualifications as possible. Information on a resume will not be accepted as a substitute for submitting a Letter of Qualification.

Applicant Resources

Background Check Statement

Applicants who are selected as final possible candidates must be able to pass a criminal background check.

EEO Statement

The University of Idaho (U of I) is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained faculty and staff. Women, minorities, people with disabilities and veterans are strongly encouraged to apply. In compliance with applicable laws and in furtherance of its commitment to fostering an environment that welcomes and embraces diversity, U of I does not discriminate on the basis of race, color, religion, national origin, sex, age, sexual orientation, gender identity/expression, disability, genetic information or status as any protected veteran or military status in its programs or activities, including employment, admissions and educational programs.