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Health Services Director Memory Care

3 months ago

Menomonee Falls, Wisconsin, United States Frontier Management LLC Full time
Are you looking for a new best friend, card-game companion, or gardening guru? Then consider working with one of our light, bright, and beautiful Assisted Living and Memory Care communities - where our residents are #1 and our team members shine

Health Services Director - Memory Care


Frontier Senior Living is now seeking an outstanding Health Services Director (RN, LVN, or LPN) to manage and oversee the Health Services Department for The Auberge at Oak Village community located in Menomonee Falls, Wisconsin.

Demonstrated success as a leader in similar settings is required of the Health Services Director (RN, LVN, or LPN).

Position qualifies for Performance Based Bonus Programs See below for more detail.


Frontier Senior Living's portfolio of communities spans throughout the United States with each community sharing a commitment to superior service and quality lifestyle for our residents within their own unique setting.

Frontier's mission is to provide an enriched and meaningful experience for our residents, team members, and community partners.

If you are as committed and passionate about serving the needs of our senior residents as we are, we encourage you to apply and experience the Frontier Difference.


The Health Services Director (RN, LVN, or LPN) works closely with the Executive Director and Resident Care Coordinator to ensure the quality care of all residents.

The Health Services Director (RN, LVN, or LPN) requires an understanding and commitment to the principals and values of the community and must demonstrate flexibility with residents who have complex situations.

Responsible for the assessment and service planning process to ensure Resident care needs are evaluated. Will provide training and oversight of the Medication Techs and Caregivers.

The Health Services Director (RN, LVN, or LPN) position requires a caring nature and willingness to care for the elderly.


Qualifications:

  • Demonstrated ability to appropriately delegate responsibility with necessary authority without relinquishing overall responsibility and accountability for the delegated task.
  • Demonstrated ability to identify problems in a timely manner, develop effective resolutions to those problems and ensure implementation of the proposed resolution, confirm results and revise as necessary.

Primary Duties and Responsibilities:

  • Implements interim service plans in partnership with the Resident Care Coordinator as care needs change and assures all Med Aides/ Licensed Nurses are in-serviced
  • Provide oversight and required documentation for third-party providers for coordination of care
  • Conduct routine audits amongst other departments as directed by the Executive Director
  • Implement systems and protocols per company standards along with state, federal, and industry regulations while remaining compliant. To include but not limited to Infection Control Practices, Assessments, Resident monitoring.
  • Maintain compliance practices per state, federal, industry, and company regulations and have ongoing knowledge on regulation updates and changes.
  • Becomes familiar with the service plan program and all of the reports it can create
  • Orders incontinent supplies as well as durable medical equipment as needed.
  • Assures home health, hospice and ancillary care providers communicates their visits and provides necessary documentation of their visit
  • Completes MAR audits
  • Monitors the medication room to assure organization and cleanliness
  • Assists with tracking and recording incident reports. Assures the incident investigations are completed.
  • Works as manager of the day as directed by Executive Director
  • Maintains a monthly budget for the Health Services department
  • Maintains and tracks that all health services staff have the necessary training required for their job such as CPR, First Aid, and dementia training, if applicable
  • Full staff management responsibilities for healthcare staff including hiring, training, performance reviews, counseling and discharge, if necessary.
  • Complete delegation training, assessments and documentation per state guidelines.
  • Ensure compliance with clinical budget in all aspects: staffing and supplies
  • On-call for clinical support to the community and staffing to cover shifts if the need should arise.
  • Other tasks as assigned

Other Requirements:

  • Must have appropriate nursing licensure (i.e., Registered Nurse (RN), Licensed Vocational Nurse (LVN), Licensed Practical Nurse (LPN), etc.). License must be active and in good standing.
  • Proficiency in English preferred
  • Receives and maintains CPR certification
  • Experience in clinical nursing practice or long-term care administration preferred but not required. New grads welcome
  • Demonstrated ability to appropriately delegate responsibility with necessary authority without relinquishing his/her overall responsibility and accountability for the delegated task
  • Must possess a current state-specific driver's license and appropriate driving record
  • Must be able to easily lift and carry 50 lbs.


The Health Services Director (RN, LVN, or LPN) qualifies for Performance Based Bonus Programs Frontier Senior Living, LLC has two established Performance Based Bonus programs for our community's Senior Living team: The Exceeding Net Operating Income Bonus (Senior Living Team) and the Marketing Bonus Program (Senior Living Team).

It is the goal of Frontier Senior Living, LLC to award its employees for diligent efforts and outcomes which positively impact the Company and its future, including striving to control costs, maintaining high levels of resident satisfaction and reaching high census targets.

Frontier Senior Living offers a competitive salary and a work environment that encourages initiative and fosters respect.

Frontier Senior Living, LLC offers medical, dental, vision, life/AD&D, Flexible Spending Account, Short Term Disability, Accident Insurance, Critical Illness Insurance, and Hospital Indemnity Insurance.

We also offer a 401(k) plan with a competitive Match program. To discover more about the Frontier Senior Living team, please visit our site at

Equal Opportunity Employer/ Drug-Free Workplace