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Manager, Revenue Operations

3 months ago

Phoenix, Arizona, United States Republic Services, Inc. Full time

ABOUT THE COMPANY
Republic Services, Inc

(NYSE:

RSG) is a leader in the environmental services industry.

We provide customers with the most complete set of products and services, including recycling, waste, special waste, hazardous waste and field services.

Our industry-leading commitments to advance circularity and support decarbonization are helping deliver on our vision to partner with customers to create a more sustainable world.

In 2023, Republic's total company revenue was $14.9 billion, and adjusted EBITDA was $4.4 billion.

We serve 13 million customers and operate more than 1,000 locations, including collection and transfer stations, recycling and polymer centers, treatment facilities, and landfills.


Although we operate across North America, the collection, recycling, treatment, or disposal of materials is a local business, and the dynamics and opportunities differ in each market we serve.

By combining local operational management with standardized business practices, we drive greater operating efficiencies across the company while maintaining day-to-day operational decisions at the local level, closest to the customer.


Our customers, including small businesses, major corporations and municipalities, want a partner with the expertise and capabilities to effectively manage their multiple recycling and waste streams.

They choose Republic Services because we are committed to exceeding their expectations and helping them achieve their sustainability goals. Our 41,000 team members understand that it's not just what we do that matters, but how we do it.

Our company values guide our daily actions:

  • Safe: We protect the livelihoods of our colleagues and communities.
  • Committed to Serve: We go above and beyond to exceed our customers' expectations.
  • Environmentally Responsible: We take action to improve our environment.
  • Driven: We deliver results in the right way.
  • Human-Centered: We respect the dignity and unique potential of every person.
We are proud of our high employee engagement score of 86. We have an inclusive and diverse culture where every voice counts.

In addition, our team positively impacted 4.6 million people in 2023 through the Republic Services Charitable Foundation and local community grants.

These projects are designed to meet the specific needs of the communities we serve, with a focus on building sustainable neighborhoods.


STRATEGY
Republic Services' strategy is designed to generate profitable growth.

Through acquisitions and industry advancements, we safely and sustainably manage our customers' multiple waste streams through a North American footprint of vertically integrated assets.


We focus on three areas of growth to meet the increasing needs of our customers: recycling and waste, environmental solutions and sustainability innovation.

With our integrated approach, strengthening our position in one area advances other areas of our business. For example, as we grow volume in recycling and waste, we collect additional material to bolster our circularity capabilities.

And as we expand environmental solutions, we drive additional opportunities to provide these services to our existing recycling and waste customers.

Recycling and Waste

We continue to expand our recycling and waste business footprint throughout North America through organic growth and targeted acquisitions.

The 13 million customers we serve and our more than 5 million pick-ups per day provide us with a distinct advantage.

We aggregate materials at scale, unlocking new opportunities for advanced recycling. In addition, we are cross-selling new products and services to better meet our customers' specific needs.

Environmental Solutions

Our comprehensive environmental solutions capabilities help customers safely manage their most technical waste streams. We are expanding both our capabilities and our geographic footprint. We see strong growth opportunities for our offerings, including PFAS remediation, an increasing customer need.

SUSTAINABILITY INNOVATION


Republic's recent innovations to advance circularity and decarbonization demonstrate our unique ability to leverage sustainability as a platform for growth.

The Republic Services Polymer Center is the nation's first integrated plastics recycling facility. This innovative site processes rigid plastics from our recycling centers, producing recycled materials that promote true bottle-to-bottle circularity.

We also formed Blue Polymers, a joint venture with Ravago, to develop facilities that will further process plastic material from our Polymer Centers to help meet the growing demand for sustainable packaging.

We are building a network of Polymer Centers and Blue Polymer facilities across North America.

We continue to advance decarbonization at our landfills.

As demand for renewable energy continues to grow, we have 70 landfill gas-to-energy projects in operation and plan to expand our portfolio to 115 projects by 2028.


RECENT RECOGNITION

  • Barron's 100 Most Sustainable Companies
  • CDP Discloser
  • Dow Jones Sustainability Indices
  • Ethisphere's World's Most Ethical Companies
  • Fortune World's Most Admired Companies
  • Great Place to Work
  • Sustainability Yearbook S&P Global

POSITION SUMMARY:


The Manager, Revenue Operations leads the development and implementation of pricing tools, algorithms, and databases that support revenue management activities.

This role leads the department's data processing and storage strategy, including developing innovative methods for leveraging automation and data analysis to improve outcomes and drive informed decision making.

The Manager is responsible for executing monthly pricing processes and analyzing results of pricing initiatives.

PRINCIPLE RESPONSIBILITIES:

  • Participates in determination of stakeholder needs and ensures business value is realized. Determines data analysis goals given business objectives. Determines data requirements and performance metrics to support analysis.
  • Implements best practices and repeatable processes that ensure consistent, quality delivery of modeling and analytics work. This encompasses responsibility for quality control including ensuring that appropriate documentation and peer review processes are in place.
  • Develops creative and innovative methods and tools for reviewing, analyzing, forecasting, and presenting data and analysis
  • Communicates analytical results to clients in a consultative manner, and always at a level that is consistent with the target audience.
  • Demonstrates attention to detail, organization, and deliverables, including driving projects to completion in accordance with established timelines.
  • Builds and manages a best-in-class operations and reporting team.
  • Responsible for identifying opportunities to improve data processing and reporting to support all aspects of pricing strategy and execution.
  • Develops and leads database strategy for pricing team. Works closely with IT to design enterprise database solutions that support analytics and reporting. Responsible for leading data design and architecture discussions for all pricing-owned databases.
  • Maintains server-based infrastructure that supports pricing tools and databases. Works with IT to ensure that servers remain accessible and updated.
  • Develops and leads automation efforts for data transfer and file processing tools.
  • Responsible for design and development of algorithms that generate pricing recommendations for all relevant lines of business
  • Responds effectively to requests for ad-hoc analyses. Translates business inquiries into actionable reports or dashboards to monitor KPIs, while highlighting areas of concern and/or opportunity.
  • Performs other job-related duties as assigned or apparent.


QUALIFICATIONS:

  • Masters degree
  • Waste Industry experience or experience working in a subscription-based industry.
MINIMUM

QUALIFICATIONS:

  • Bachelor's Degree in an analytical field (Mathematics, Economics, Computer Science, Information Management, Statistics, Finance, Engineering, etc.).
  • 2+ years of experience leading analysts directly or in a matrix capacity as part of large, complex projects requiring resources across multiple teams.
  • 5+ years of experience and demonstrated proficiency with quantitative tools including MS SQL, SAS, R, Python or similar statistical software.
  • 5+ years of experience building, managing and manipulating large data sets in a complex database environment
  • 5+ years of experience with database design, ETL processes, setting up slow-moving dimensions, basic database administration and report and process automation
  • Demonstrated proficiency with MS Office including Word, SQL Server, and PowerPoint. Excel skills should be expert level, including VBA programming
  • Ability to maintain and perform routine server administration in a mixed server environment consisting of both Windows and Linux servers.
Rewarding Compensation and Benefits

Eligible employees can elect to participate in:

  • Comprehensive medical benefits coverage, dental plans and vision coverage.
  • Health care and dependent care spending accounts.
  • Short- and long-term disability.
  • Life insurance and accidental death & dismemberment insurance.
  • Employee and Family Assistance Program (EAP).
  • Employee discount programs.
  • Retirement plan with a generous company match.
  • Employee Stock Purchase Plan (ESPP).


The statements used herein are intended to describe the general nature and level of the work being performed by an employee in this position, and are not intended to be construed as an exhaustive list of responsibilities, duties and skills required by an incumbent so classified.

Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company.


EEO STATEMENT:
Republic Services is an equal opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, relationship or association with a protected veteran (spouses or other family members), genetic information, or any other characteristic protected by applicable law.