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TikTok Shop
3 months ago
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.
Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
Status quo? Never. Courage? Always.At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.
The TikTok Shop Partnership (TSP) team is in charge of managing TikTok Shop Partners - agencies who service merchants on TikTok Shop - and responsible for partners' performance.
We are looking for an experienced account manager to onboard, incubate, and support TikTok Shop Partners in the US market.
The role TikTok Shop Partnership Activation Manager is to expand and drive the TSP ecoystem through business development, training and project management.
This position sits cross-functionally, working closely with stakeholders from different business units and external parties to support in matchmaking TSPs with merchants on the platform.
This candidate will take part in onboarding and education of partners, from smaller TikTok savvy agencies to 'big six' media companies.
You will become an expert on social commerce and all things TikTok Shop to support our partners and help them to onboard their clients and grow sales on the platform.
The position requires data analysis of various metrics, from livestreams and short videos, to identify opportunities to help TSPs support sellers to succeed on TikTok Shop.
Responsibilities:
- Establish TikTok as an ecommerce platform of choice for brands through building strong relationships and exploring partnership opportunities with ecommerce and digital marketing agencies across core functions including: creative, social, production, logistics and influencer marketing.
- Establish themselves as the primary liaison, TikTok advocate and owner of client relationships for their respective agencies.
- Support partners throughout their onboarding and incubation on the platform, from identifying opportunities, inputs to strategic briefs, training and consultation.
- Be responsible for TSP GMV performance and growth by educating and training TSPs with TikTok Shop best practices across live strategy, analysis and diagnosis of traffic and sales data.
- Conduct research and data analysis to further understand the TSP ecosystem and improve operations.
- Design and launch TSP incentives and activities to encourage TSP's engagement.
- Work with category teams to match merchants with TSPs.
Mimimun Qualifications
- 5+ years of experience in ecommerce, project management, consultancy, or operations.
- Have a strategic mindset and high curiosity to deeply understand the inner workings of TikTok Shop.
- Demonstrate ability to work crossfunctionally with multiple teams and stakeholders
- Data driven; an analytical thinker experienced in using data and metrics to drive decisions.
- Selfstarter, rapid learner and able to navigate fastpaced work environments.
- Proven track record of managing multiple projects simultaneously, prioritizing work based on the needs of the business.
- Excellent communication skills, both verbal and written.
Preferred Qualifications:
- Experience working in BD within a similar tech company, ecommerce platform or agency.
- A detailed understanding of the agency landscape in the US.
- Personal network in place with agency contacts across creative, social, production, or influencer agencies.
- Experience in a rapidly changing, entrepreneurial environment.
- Creative, outsidethebox thinker and strategist.
To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach.
We are passionate about this and hope you are too.
TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws.
