Current jobs related to Client Services Manager - Blue Bell, Pennsylvania - Highmark Inc.

  • Client Growth Manager

    2 weeks ago

    Blue Bell, Pennsylvania, United States Joulé Full time

    We are seeking experienced sales executives to lead the growth of our expanding analytical equipment services business in the Eastern United States.Key Responsibilities:Lead the sales team to achieve business growth and revenue targetsDevelop and execute sales strategies to expand our customer base and increase market shareCollaborate with cross-functional...

  • Client Service Representative

    3 weeks ago

    Blue Bell, Pennsylvania, United States Randstad North America, Inc. Full time

    Join Our Team as a Customer Support Specialist Are you enthusiastic about assisting others? If you possess exceptional communication abilities and a talent for sales, we invite you to consider a role with us. As a premier third-party contact center, we collaborate with leading organizations to provide outstanding customer service. Key Responsibilities: ...

  • Tax Manager

    2 weeks ago

    Blue Bell, Pennsylvania, United States RSM US LLP Full time

    About the RoleRSM US LLP is seeking a highly skilled Tax Manager to join our team in the Corporate Tax Services group. As a Tax Manager, you will be responsible for providing compliance and consulting services to corporations, utilizing your expertise in taxation to guide clients through complex tax matters.Key ResponsibilitiesTechnical Review: Conduct...

  • Tax Manager

    7 days ago

    Blue Bell, Pennsylvania, United States RSM US LLP Full time

    Job SummaryWe are seeking a highly skilled Tax Manager to join our team at RSM US LLP. As a Tax Manager, you will be responsible for providing compliance and consulting services to corporations, utilizing your expertise in taxation to guide clients through M&A transactions and capital account analysis.Key ResponsibilitiesTechnical review of tax workpapers,...

  • Tax Manager

    1 week ago

    Blue Bell, Pennsylvania, United States RSM US LLP Full time

    Job SummaryWe are seeking a highly skilled Tax Manager to join our team at RSM US LLP. As a Tax Manager, you will be responsible for providing compliance and consulting services to corporations, utilizing your expertise in taxation to guide clients through complex tax matters.Key ResponsibilitiesTechnical review of tax workpapers and tax returns to ensure...

  • Tax Manager

    7 days ago

    Blue Bell, Pennsylvania, United States RSM US LLP Full time

    Job SummaryWe are seeking a highly skilled Tax Manager to join our team at RSM US LLP. As a Tax Manager, you will be responsible for providing compliance and consulting services to corporations, utilizing your expertise in taxation to guide clients through complex tax matters.Key ResponsibilitiesTechnical review of tax workpapers and tax returns to ensure...

  • Tax Manager

    7 days ago

    Blue Bell, Pennsylvania, United States RSM Global Full time

    About the RoleWe are seeking a highly skilled Tax Manager to join our team at RSM Global. As a Tax Manager, you will play a key role in providing corporate tax services to our clients, including tax planning, research, compliance, and general mergers and acquisitions activities.ResponsibilitiesTechnical review of tax workpapers, tax returns of Corporations...

  • Insurance Client Support Specialist

    4 weeks ago

    Blue Bell, Pennsylvania, United States 5HC Hub International Group Northeast Inc. Full time

    About the Role:We are seeking a dedicated Customer Service Representative to enhance our Commercial Lines division. This position is essential in ensuring our clients receive top-notch service and support.Key Responsibilities:Manage and process policy modifications and necessary documentation.Support the preparation of insurance renewal proposals.Engage...

  • Tax Manager

    7 days ago

    Blue Bell, Pennsylvania, United States RSM Global Full time

    Job SummaryWe are seeking a highly skilled Tax Manager to join our team at RSM Global. As a Tax Manager, you will play a key role in providing corporate tax services to our clients, including tax planning, research, compliance, and general mergers and acquisitions activities.Key ResponsibilitiesTechnical review of tax workpapers, tax returns of Corporations...

  • Client Relations Account Coordinator

    4 weeks ago

    Blue Bell, Pennsylvania, United States Acme-Hardesty, Co. Full time

    Job Title: Customer Service Account SpecialistReports to: Customer Service Team LeadLocation: HybridABOUT ACME-HARDESTYWith a legacy spanning over 160 years, Acme-Hardesty, a division of Jacob Stern & Sons, Inc., is dedicated to fostering an environment that values compassion, humility, and humor. Our team is committed to providing innovative solutions in a...

  • Chief Technology Officer for Public Sector Clients

    4 weeks ago

    Blue Bell, Pennsylvania, United States Unisys Full time

    Success Metrics for This Role:Chief Technology Officer - State, Local, Education, and Non-Profit SectorPosition OverviewUnisys is in search of an innovative and strategic Chief Technology Officer to lead thought leadership initiatives, formulate strategies, and drive growth within the State, Local, Education, and Non-Profit sectors across the United States....

  • Private Client Financial Advisor

    1 week ago

    Blue Bell, Pennsylvania, United States Citizens Full time

    About the RoleCitizens is seeking a skilled Private Client Financial Advisor to join our team in Blue Bell, PA. As a key member of our wealth management team, you will be responsible for providing personalized financial planning and investment advice to high-net-worth individuals and families.Key ResponsibilitiesDevelop a High-Quality Wealth Management...

  • Manager of Corporate Communications

    4 weeks ago

    Blue Bell, Pennsylvania, United States IPS-Integrated Project Services, LLC Full time

    Position Overview:IPS is a prominent entity in the realm of innovative solutions for consulting, architecture, engineering, project controls, procurement, construction management, and CQV, particularly within the life sciences sector. We are seeking a committed Corporate Communications Manager to enhance our skilled workforce.Key Responsibilities:Internal...

  • Customer Service Representative

    3 weeks ago

    Blue Bell, Pennsylvania, United States PMA Companies Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Service Representative to join our team at PMA Companies. As a key member of our Account Management Team, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.Key ResponsibilitiesDevelop and Maintain Client...

  • Tax Manager

    1 week ago

    Blue Bell, Pennsylvania, United States RSM US LLP Full time

    About RSM US LLPWe are the leading provider of professional services to the middle market globally, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience, enabling us to deliver exceptional results for our clients.Job SummaryWe are seeking a highly...

  • Public and Private Grants Manager

    3 weeks ago

    Blue Bell, Pennsylvania, United States Kelly Services, Inc. Full time

    Position Overview:Kelly Services, Inc. is seeking a dedicated individual to fill the role of Grants Administrator/Coordinator. This position plays a crucial role in overseeing both public and private funding initiatives.Key Responsibilities:1. Manage and coordinate the execution of various grant programs.2. Ensure compliance with all grant requirements and...

  • Tax Manager

    4 days ago

    Blue Bell, Pennsylvania, United States RSM US LLP Full time

    Job Title: Tax ManagerWe are seeking a highly skilled Tax Manager to join our team at RSM US LLP. As a Tax Manager, you will play a key role in providing tax compliance and consulting services to our corporate clients.Responsibilities:Technical review of tax workpapers and tax returns to ensure high-quality work productAdvise clients on corporate tax...

  • Tax Manager

    7 days ago

    Blue Bell, Pennsylvania, United States RSM US LLP Full time

    About the RoleWe are seeking a highly skilled Tax Manager to join our team at RSM US LLP. As a Tax Manager, you will play a key role in providing compliance and consulting services to corporations, utilizing your expertise in taxation to deliver high-quality work products.ResponsibilitiesTechnical review of tax workpapers, tax returns, and other financial...

  • Account Management Specialist

    3 weeks ago

    Blue Bell, Pennsylvania, United States PMA Companies Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Service Representative to join our team at PMA Companies. As a key member of our Account Management Team, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.Key ResponsibilitiesDevelop and Maintain Client...

  • Account Management Specialist

    3 weeks ago

    Blue Bell, Pennsylvania, United States PMA Companies Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Service Representative to join our team at PMA Companies. As a key member of our Account Management Team, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.Key ResponsibilitiesDevelop and Maintain Client...

Client Services Manager

3 months ago

Blue Bell, Pennsylvania, United States Highmark Inc. Full time

Company :
Highmark Inc.

Job Description :

JOB SUMMARY


This job partners with assigned Client Managers to maintain and grow existing business and ensure that positive account relationships are maintained.

The incumbent assists in the preparation of proposals, meeting materials and/or sales collateral during the account renewal process. Evaluates, recommends and implements processes to ensure that account objectives are met. Serves as the sales liaison between group administrators and the Organization's internal departments for problem resolution.

ESSENTIAL RESPONSIBILITIES

  • Partner with assigned Client Manager(s) to maintain and grow existing business and ensures positive account relationships are maintained.
  • Assist in the preparation of benefit design analysis for specialized proposals and quotes. Runs financial reports or performs basic financial analysis on utilization data and market research and analysis.
  • Develop detailed specifications for implementation of new products for clients.
  • May conduct enrollment meetings during the account renewal process.
  • Analyze operational business problems and provide problem resolution and effect change to all facets of the company. (i.e. address benefit and administrative issues and recommend alternative solutions for the account, etc.)
  • Leverage internal resources to bring the best service and problem resolution to assigned accounts.
  • 4. Work closely with Sales Support Analysts responsible for account processing and set-up to ensure accurate and seamless service delivery.
  • Develop documents and processes to ensure effective communication via work plans for all account implementation activities.
  • Function as the primary contact for the resolution of the day to day account service issues.
  • Support customers during the implementation of sales contracts and throughout the relationship by resolving difficult issues in a timely and professional manner; taking responsibility for customer satisfaction and loyalty.
  • Other duties as assigned or requested.

QUALIFICATIONS
Minimum

  • High School Diploma or GED
* - 5 years of relevant, progressive experience in the area of specialization or Bachelor's Degree. Exempted experience requirements effective August 2016

  • State specific Producer License's for Life, Accident & Health are required or must be obtained within 45 days of hire
Substitutions

  • None
Preferred

  • None
Skills

  • Service orientation
  • Diligence
  • Problem Solving
  • Communication
  • Drive for Results
  • Evaluates Critically
  • Influence, Persistence & Resilience
  • Planning and Organizing

SCOPE OF RESPONSIBILITY
Does this role supervise/manage other employees?

No

WORK ENVIRONMENT
Is Travel Required?

Yes

Disclaimer:

The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title.

It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.


Compliance Requirement:

This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.


As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times.

In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company's Handbook of Privacy Policies and Practices and Information Security Policy.

Furthermore, it is every employee's responsibility to comply with the company's Code of Business Conduct.

This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.


Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law.

Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, age, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability.

EEO is The Law

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity )

We endeavor to make this site accessible to any and all users.

If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact number below.

For accommodation requests, please contact HR Services Online at

California Consumer Privacy Act Employees, Contractors, and Applicants Notice