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Concession Cashier
3 months ago
- Competitive salary of $17.20/hr. with discretionary performance bonuses 2x a year
- Fully paid medical, prescription drug, dental and vision coverage for you and competitive premiums for your dependents.
- Complimentary meals and covered team member parking.
- Employer-paid life insurance, long-term disability, and accidental death and dismemberment coverage.
- Flexible Spending Account options for health care expenses.
- Company-paid gaming licenses (Class B & Class A).
- Variety of additional voluntary benefits and retirement plans.
The Concessions Cashier is responsible for taking orders, presenting food and beverage to guests, and ensuring food and beverage quality and a positive guest experience.
WHAT YOU'LL DO
- Exemplifies MCR's values and set a great example by always demonstrating excellent guest service and professionalism.
- Practice, support and promote the vision, mission, and values of the Muckleshoot Casino Resort.
- Accurately responds and attends to guest requests including preparing food and beverage items, wrapping food products, and planning them in display cases.
- Prepare and maintain concession counter cleanliness, before, during and after guests are served.
- Assists guests with selection of food and beverage items (i.e., explaining daily specials or answering preparation questions).
- Follow standards for display cases; maintains, cleans, and restocks as needed.
- Ensure guest satisfaction by delivery of food in an efficient and friendly manner, as deemed by outlet, may call out guest for counter pick up, or deliver to table.
- Follow cash handling and cash register procedures.
- Reconciliation of daily "end of shift" financial transactions.
- Perform assigned daily and weekly cleaning tasks.
- Inform management of guest requests, inventory shortages, replenishment needs and food spoilage.
- Follow health, safety, and sanitation guidelines for all products.
- Provide excellent guest service to ensure a positive guest experience.
- Create, maintains, and facilitates a positive work environment; promotes positive team member relations and reports issues to the appropriate personnel.
- 1 (one) year counter serving experience preferred.
- Cash handling experience preferred.
- Knowledge of all beverages, and the ability to make flavored and other specialty drinks with consistency.
- Knowledge of health & safety standards, and safety regulations as required.
- Ability to demonstrate a well-groomed presence and always maintain a professional appearance and attitude.
- Ability to follow specific instructions. Read, write, and speak English fluently.
- Ability to learn and use technical equipment (espresso machine).
- Ability to handle stress under pressure.
- Ability to provide quality guest service.
- Ability to accurately exchange money with the guests.
- Ability to reconcile all cash and money at the end of the day.
- Ability and willingness to maintain a clean, healthy, and safe working environment.
- Ability to work independently, with minimal supervision.
- Availability - Ability to work different shifts, holidays, weekends, and nights to support a 24/7 operation.
- Physical - Ability to maneuver in all areas of the casino, ascent/descent from stairs, frequent standing, walking, sitting, reaching, stooping, kneeling, or crouching, and/or prolonged periods of time focusing on tasks. Ability to lift at least 25 lbs. May regularly need to lift/ move, push or pull up material or boxes necessary to the job function, with or without assistance.
- Environment - Exposure to environmental tobacco smoke (ETS) while working and traversing on the gaming floor.
