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Technical Account Manager

3 months ago

Houston, Texas, United States BGSF Full time

Technical Account Manager

Essential Job Functions:

  • Must have CRM software experience of at least 2 years. Preferably with ZOHO CRM experience.
  • Act as a vital link between the external sales team and internal/field staff with strong people skills.
  • Maintain relationships established by the external sales team, handle current contracts, and explore additional service opportunities.
  • Assist in planning, creating, and sharing content on SPC Health's social media platforms like Instagram, Twitter, and Facebook.
  • Execute digital and direct response marketing campaigns across social media, banner ads, and email marketing.
  • Analyze and track digital marketing reporting models, producing monthly campaign reports.
  • Collaborate with marketing and IT teams to drive projects and maintain a positive brand image.
  • Manage digital directory listings on platforms such as Google My Business, YELP, Healthgrades, etc.
  • Ensure brand consistency and develop digital ads that align with brand guidelines.
  • Support content management and maintenance tasks.
  • Create SEO content for external websites and digital ads.
  • Stay updated on online marketing trends and adjust strategies accordingly.
  • Contribute to department goals for overall practice success.
  • Develop design concepts and provide recommendations for marketing materials and promotional items.

Qualifications:

  • 2 years of experience in account management or a related role.
  • Bachelor's degree in social media, marketing, communications, or a related field.
  • Proficiency with Facebook, Instagram, LinkedIn, and Twitter, along with awareness of emerging social platforms.
  • Able to conceptualize and produce engaging social content.
  • Experience with Photoshop or similar photo-editing software.
  • Adaptable to changes, work well under pressure and tight deadlines.
  • Familiarity with social media management tools like GoDaddy and Hoot Suite.
  • Skilled in Visio, Microsoft Word, PowerPoint, and WordPress.