Current jobs related to Patient Support Associate - Lancaster, Pennsylvania - Catholic Health Initiatives

  • Medical Support Director

    3 weeks ago

    Lancaster, Pennsylvania, United States Patient First Full time

    Job Summary:The Director of Medical Support-RN is a key member of the Patient First team, responsible for overseeing the daily operations of our medical centers. This role requires a strong leader who can manage staff, ensure compliance with policies and procedures, and provide exceptional customer service.Key Responsibilities:Operational Management: Manage...

  • Medical Support Director

    2 weeks ago

    Lancaster, Pennsylvania, United States Patient First Full time

    Position Overview: The role encompasses a variety of responsibilities that are essential for the effective operation of the medical center.Key Responsibilities:Overseeing the comprehensive functioning of the center under the guidance of the Medical Director.Ensuring compliance with Patient First policies and procedures by all center personnel.Organizing and...

  • Medical Support Director

    1 week ago

    Lancaster, Pennsylvania, United States Patient First Full time

    Position Overview: The role encompasses a variety of essential responsibilities aimed at ensuring the smooth operation of the medical center.Key Responsibilities:Overseeing the comprehensive functioning of the center under the guidance of the Medical Director.Guaranteeing adherence to Patient First policies and protocols by all center personnel.Organizing...

  • Patient Care Associate

    4 weeks ago

    Lancaster, Pennsylvania, United States Acadia Healthcare Full time

    Acadia Healthcare is currently looking to expand its team with dedicated individuals for the Behavioral Health Associate position. The Behavioral Health Associate plays a crucial role in delivering compassionate personal care services to patients, ensuring a positive, empathetic, and professional demeanor at all times. Key Responsibilities: Provide a...

  • Behavioral Health Associate

    3 weeks ago

    Lancaster, Pennsylvania, United States Acadia Healthcare Full time

    **Job Summary**Acadia Healthcare is seeking a highly motivated and compassionate Behavioral Health Associate to join our team. As a Behavioral Health Associate, you will play a vital role in providing exceptional patient care and support services to individuals with mental health needs.**Key Responsibilities:**Provide personal care services to patients,...

  • Senior Manager of Nursing Operations

    4 weeks ago

    Lancaster, Pennsylvania, United States Patient First Full time

    Position OverviewThe Senior Manager of Nursing Operations is responsible for overseeing the comprehensive functions of the healthcare center, ensuring that all activities align with the organization's mission of prioritizing patient care.Key ResponsibilitiesDirecting the daily operations of the center in collaboration with the Medical Director.Ensuring...

  • Customer Support Associate

    4 weeks ago

    Lancaster, Pennsylvania, United States Weis Markets Full time

    Position OverviewThe Customer Support Associate plays a vital role in ensuring customer satisfaction and loyalty. This position encompasses a variety of responsibilities aimed at enhancing the overall customer experience.Key ResponsibilitiesWarmly welcomes customers and engages with them in a friendly manner.Addresses customer inquiries and provides...

  • Server Support Associate

    2 weeks ago

    Lancaster, Pennsylvania, United States Iron Hill Brewery Full time

    About the RoleWe are seeking a highly motivated and organized Server Support Associate to join our team at Iron Hill Brewery & Restaurant. As a Server Support Associate, you will play a vital role in ensuring the smooth operation of our restaurant and brewery.Key ResponsibilitiesProvide exceptional customer service and support to our guests and...

  • Head of Nursing Operations

    4 weeks ago

    Lancaster, Pennsylvania, United States Patient First Full time

    Position OverviewThe Head of Nursing Operations will oversee the comprehensive functioning of the medical center, ensuring alignment with the directives of the Medical Director.Key ResponsibilitiesSupervise the daily activities of the center, maintaining adherence to established healthcare protocols.Ensure that all personnel comply with the organization's...

  • Director of Clinical Operations

    1 week ago

    Lancaster, Pennsylvania, United States Patient First Full time

    Job Summary:The Director of Medical Support-RN is a key member of the Patient First team, responsible for overseeing the daily operations of our medical centers. This role requires a strong leader who can manage staff, ensure compliance with policies and procedures, and provide exceptional customer service.Key Responsibilities:Operational Management: Manage...

  • Patient Care Support Coordinator

    4 weeks ago

    Lancaster, Pennsylvania, United States Choices Healthcare Full time

    Become a Part of Choices HealthcareAt Choices Healthcare, we are committed to delivering empathetic support to patients and their families during critical times. We are currently looking for a Clinical Support Secretary to enhance our team on a flexible, as-needed basis. In this capacity, you will play a vital role in providing administrative assistance to...

  • Patient Care Support Specialist

    4 weeks ago

    Lancaster, Pennsylvania, United States Penn State Health Full time

    Position Overview:As a vital member of the healthcare team, the Patient Care Support Specialist operates under the guidance of a Registered Nurse, ensuring a keen awareness of patient needs and the efficient management of care schedules. This role emphasizes ongoing communication with nursing staff regarding assigned patients and prioritizing care in...

  • Patient Care Support Coordinator

    4 weeks ago

    Lancaster, Pennsylvania, United States Choices Healthcare Full time

    Become a Part of Choices HealthcareChoices Healthcare is committed to delivering empathetic support to individuals and families navigating critical health challenges. We are currently looking for a Clinical Support Secretary to join our dedicated team on a flexible, as-needed basis. In this position, you will play a vital role in providing administrative...

  • Patient Care Associate

    4 weeks ago

    Lancaster, Pennsylvania, United States Penn Medicine Lancaster General Health Full time

    POSITION SUMMARY: Provides assistance in delivering direct, non-licensed patient care following established protocols and under the supervision of qualified personnel.ESSENTIAL FUNCTIONS: Candidates must possess the capability (with or without reasonable accommodation) to perform the following responsibilities:Environment ManagementCompletes cleaning tasks...

  • Customer Support Associate

    4 weeks ago

    Lancaster, Pennsylvania, United States Domino's Franchise Full time

    Position OverviewAre you interested in joining a rapidly expanding brand? Exciting developments are underway at Domino's, and we are in search of outstanding individuals to become part of our team. As a Customer Support Associate, your primary duties will include processing orders, preparing pizzas, and ensuring that customers receive an exceptional service...

  • RN Hospice Healthcare Professional

    6 days ago

    Lancaster, Pennsylvania, United States HealthCare Support Full time

    Hospice Care Specialist OpportunityWe are seeking a skilled Hospice Care Specialist to join our team at HealthCare Support. As a Hospice Care Specialist, you will provide high-quality patient care and support to individuals in need of hospice services.Key Responsibilities:Provide compassionate and individualized care to patients and their familiesCollaborate...

  • RN Home Health Professional

    5 days ago

    Lancaster, Pennsylvania, United States HealthCare Support Full time

    Join Our Team as a RN Home Health ProfessionalWe are seeking a skilled RN Home Health Professional to join our team at HealthCare Support. As a RN Home Health Professional, you will provide high-quality patient care and support in a home health setting.Key Responsibilities:Provide direct patient care and support in a home health settingAssess patient needs...

  • Physical Therapy Assistant

    2 days ago

    Lancaster, Pennsylvania, United States Healthcare Support Full time

    Job Title: Physical Therapy AssistantHealthcare Support is seeking a skilled Physical Therapy Assistant to join their team for a travel assignment in Lancaster, New Hampshire.Job Summary:We are looking for a highly motivated and experienced Physical Therapy Assistant to provide high-quality patient care in a dynamic and fast-paced environment. As a Physical...

  • Logistics Support Associate

    3 weeks ago

    Lancaster, Pennsylvania, United States Best Buy Full time

    Position Overview: As a Retail Warehouse Associate, you will play a crucial role in the efficient operation of our warehouse. Your responsibilities will include:Receiving Shipments: Unload delivery trucks and accurately document incoming inventory.Product Preparation: Get products ready for distribution to various locations and customers.Merchandise...

  • Mental Health Support Worker

    3 weeks ago

    Lancaster, Pennsylvania, United States Acadia Healthcare Full time

    **Job Summary**Acadia Healthcare is seeking a highly motivated and compassionate Behavioral Health Associate to join our team. As a Behavioral Health Associate, you will play a vital role in providing exceptional patient care and support to individuals with mental health needs.**Key Responsibilities:**Provide personal care services to patients, ensuring...

Patient Support Associate

3 months ago

Lancaster, Pennsylvania, United States Catholic Health Initiatives Full time
Overview

CHI St. Joseph Children's Health strives to assure that every child has the opportunity to grow up happy and healthy. Our work includes children's behavioral health services (including psychiatry), supportive services and health education programming. All of the services provided focus on empowering children and families to make healthy choices and develop healthy habits. Each member of our team makes a difference in the lives of children in the Lancaster Community every day.

CHI St. Joseph Children's Health is seeking a qualified administrative professional to join our patient support services operations.

The ideal candidate will:


Be an excellent communicator who is skilled working with both patients and families as well as clinical providers and members of our team.


Demonstrate a high level of comfort working within electronic health records, patient scheduling systems and multiple computer software packages including Microsoft Office Products.


Be a skilled problem solver who is able to navigate the insurance / medical payer systems for both payment and client pre-authorizations and assist program managers in providing the best possible care experience.

Have a proven record as a self-starter committed to excellence.


If you have these skills and are looking for a position that is more than a job, joining CHI St.

Joseph Children's Health may be a great fit for you. This position supports our children's behavioral health program.

CHI St.

Joseph Children's Health is dedicated to improving the health of children and families by improving access linking families to care coordinating health-related services and providing clinical programs while serving as a leading voice in collaborative efforts to improve the health and well-being of the Lancaster PA community.

Every child has a unique health journey; the goal of CHI St.

Joseph Children's Health is to serve as a supportive voice and companion for children and families along their path to growing up healthy and happy.

CHI St. Joseph Childrens Health is an equal opportunity employer.

All applicants will be considered for employment without attention to race color religion sex sexual orientation gender identity national origin and veteran or disability status.

CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S.

& from clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one out of every four U.S.

residents. Our world needs compassion like never before. Our communities need caring and our families need protection.

With our combined resources CommonSpirit is committed to building healthy communities advocating for those who are poor and vulnerable and innovating how and where healing can happen both inside our hospitals and out in the community.

Responsibilities

ob Responsibilities:
Proactively assist patients to minimize patient issues.

Creates a welcoming and professional environment for our patients and visitors by demonstrating exceptional customer service based upon the expected service behaviors


Proactively manages needs of patients and visitors in our waiting areas, seeking opportunities to interact with patients by actively greeting patients when appropriate, resolving patient issues and providing service recovery.


Performs patient registration, pre-visit, insurance verification, scheduling, arrival desk and/or departure desk activities according to standards and guidelines ensuring accuracy and an outstanding patient experience.


Performs point of service activities:
visit preparation, co-pay collection, patient tracking and record tracking ensuring accuracy and an outstanding patient experience.

Facilitates billing functions, accurately meeting compliance and organizational quality standards.

Enters and maintains confidential and accurate patient information including patient insurance, billing, and payment information.

Encourages patient utilization of front-end technology, provides guidance, encouragement, education and hands-on training.

Supports and participates in process improvement efforts.

Follows standards and guidelines for telephones etiquette and service when interacting with patients over the phone.

Effectively collaborates and communicates with clinical staff, i.e. providers, nurses and other support staff.

Supports and adheres to compliance policies and procedures.

Other duties as assigned.

Qualifications

Education:
High School Diploma or GED required.

Hours:
Full time, Monday-Friday; flexible floater; 40 hours per week.

Complexity of Work:
Working knowledge of PC window applications sufficient to input and retrieve data.

Ability to partner with others as needed to trouble shoot and resolve general technology issues

demonstrable personal computer keyboard skills is preferred.

Knowledge of medical terminology preferred, not required.


A desire and commitment to provide the highest level of satisfaction in quality service, caring and compassion to patients, their families and visitors.

Excellent communication and organizational skills are essential in order to successfully communicate with a diverse patient population and workforce.


High level of customer service experience, exemplary interpersonal skills and ability to interact with patients and families in a wide variety of sensitive situations.

Easily adapts to changing technology, policies, procedures and processes.

Demonstrated interest in process improvement or adopting new processes and or technology.

Demonstrated ability to understand and interpret medical insurance information.

Critical thinking, decisive judgment in a fast paced environment.

Demonstrated independent thinking and problem-solving skills, ability to exercise judgment to triage issues and concerns.

Demonstrated ability to switch from one task to another successfully in a fast-paced, ever changing environment.

Work Experience:
Minimum two years of patient registration, appointment scheduling, insurance processing or customer service/concierge experience.

Demonstrated experience in providing exceptional customer services and conflict resolution.

Pay Range

$ $22.36 /hour

We are an equal opportunity/affirmative action employer.